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Use Logicly with no signal

See your schedule and patients in a dead zone, as of the last refresh.

Before you lose signal

Logicly keeps a locked copy of your schedule and patients on your phone. It does this only with Face ID or a fingerprint set up on that phone, and only on a phone that supports it.

  1. Set up Face ID in Settings, then Security.
  2. Look under Sign in with Face ID. If it says Logicly keeps, then a size in MB, on this device for use with no signal, you are ready.
  3. Open Logicly while you still have signal, so the copy is up to date.

If Security says This device cannot keep Logicly for use with no signal, this phone can still sign in with Face ID, but it needs signal to show your day.

Logicly refreshes the copy when you open it, when you come back to it, when signal returns, and every 10 minutes while it is open.

What works with no signal

  • WorksYour schedule, from 4 weeks back to 9 weeks ahead. Your patient list and each patient's record. Everything shows as of the last refresh.
  • Needs signalOpening files, map pictures, and every change: adding, saving, moving or checking off anything.
  • Not keptDischarged and archived patients.

What you see

  1. Open Logicly. It says Logicly is locked. Tap Unlock with Face ID. With no signal there is no password option.
  2. A line at the top says No signal. Logicly shows what it had on, then the date and time of the last refresh.
  3. Buttons that need signal look faint. If you tap one, Logicly says This needs signal. Logicly cannot reach the internet right now. Try again when you have signal. Tap OK, and make the change later.
  4. When signal comes back, a line says Logicly has signal again. Sign in to bring it up to date. Tap Sign in with Face ID.

If it isn't working

  • Sign in needs signalNothing is kept on this phone. Face ID may not be set up here, or this phone cannot keep a copy, or the copy was removed. Tap Try again when you have signal, then check Settings, Security.
  • Logicly removed what it kept after 7 days without signal.For your patients' privacy, the copy goes after 7 days without signal. Sign in when you have signal. Settings, Security says Saving it again while Logicly keeps a new copy.
  • Some of it had not finished saving.The signal dropped while Logicly was still saving the copy. Open a patient it did not reach, and Logicly says that patient was not saved on this phone. It finishes saving when you have signal.
  • Unlocking needs signal on this device.This phone does not keep a copy. Try again when you have signal.
  • A patient or visit is missingThe copy shows your day as of the last refresh. A change made after that, or a discharged or archived patient, is not in it.
  • The copy is gone after you signed outSign out removes the copy. Sign in with Face ID when you have signal, and Logicly keeps a new one. A sign-in with your password does not.

Open Logicly before you leave

Open Logicly at home or at the office before a drive into a dead zone. Then your copy holds today's changes.

Still need help?

Tell us what happened. We reply within 24 hours.

support@logicly.ai