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Patients

I can't find a patient on my list

Search by name, check what Show is set to, and look under Archived.

Open Patients. Type in Search by name. Logicly matches any part of the first, middle, last or preferred name, and ignores capitals and accents.

Show picks which patients are listed. Logicly remembers your choice on this device, so the list may still be set to what you chose last time.

  • EveryoneEvery patient not archived.
  • Active, In facility, SuspendedPatients in care, by status.
  • Not admittedPatients waiting for their first visit.
  • Discharged, EndedDischarged patients, and patients whose visits with you ended while another clinician carries on.
  • ArchivedPatients you archived. Open one to restore it.

Tap a column heading, such as Last name or Start of care, to sort the list by it.

If the patient still isn't there

  • No patients match your search.Check the spelling, or search by another name, such as the name they go by.
  • No active patients.Show is set to one status. Choose Everyone to see your whole caseload.
  • The patient was archivedSet Show to Archived, open the patient and press Restore.
  • The patient is still on the Import pageA patient from a sheet who needed a fix was not imported yet. Press Import and look under Waiting to finish.
  • The patients could not be loaded.Reload the page to try again.

Still stuck? Email support@logicly.ai.

Still need help?

Tell us what happened. We reply within 24 hours.

support@logicly.ai