Divine Home Care, Inc
Home health agency in Lebanon, Virginia
Quality of care
Patient survey
How patients did
Compared with the average Virginia agency. The dot is this agency; the grey tick is the state average.
Care started on timeBelow average
92.9%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 96.8% · U.S. average 96.5% · 143 of 154 patients
Patients got better at walkingAbout average
89.1%Share of patients who could walk or move around more easily by the end of care.
State average 88.4% · U.S. average 88.6% · 64 of 101 patients
Falls with major injury· lower is betterBetter than average
0.0%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.9% · U.S. average 0.9% · 0 of 154 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
63.1%likely between 53.9% and 71.4%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
19.0%likely between 12.2% and 27.0%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBelow average
64.2%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 67.0% · U.S. average 64.2% · 97 of 151 patients
Got better at getting in and out of bedBelow average
82.7%Share of patients who needed less help getting in and out of bed by the end of care.
State average 90.8% · U.S. average 89.7% · 56 of 99 patients
Got better at bathingBelow average
76.9%Share of patients who needed less help washing themselves by the end of care.
State average 90.3% · U.S. average 90.6% · 71 of 102 patients
Less short of breathBetter than average
93.2%Share of patients who were less short of breath by the end of care.
State average 91.7% · U.S. average 91.3% · 88 of 101 patients
Got better at taking medicinesBelow average
66.1%Share of patients who could take their medicines correctly on their own by the end of care.
State average 88.0% · U.S. average 88.1% · 35 of 70 patients
Pressure ulcers that got worse or appeared· lower is betterBelow average
1.1%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.3% · U.S. average 0.2% · 1 of 104 patients
Medication problems acted on in timeBetter than average
100.0%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 95.6% · U.S. average 94.5% · 154 of 154 patients
Met expected function at dischargeBelow average
42.6%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 73.6% · U.S. average 71.7% · 43 of 101 patients
Medication list sent to the next providerBelow average
43.6%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 78.0% · U.S. average 81.2% · 24 of 55 patients
Medication list given to the patientBelow average
37.1%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 92.6% · U.S. average 92.2% · 36 of 97 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
4.1%likely between 2.9% and 5.8%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
0.90
10% below the national average
What patients said
95% would definitely recommend this agency, from 14 patient surveys.
State average 79% · U.S. average 79% · 29% response rate. Based on fewer than 100 surveys, so this rating could move with a few more.
- Care was professional
- Not rated yet
- Team communicated well
- Not rated yet
- Discussed medicines, pain and safety
- Not rated yet
- Rated the agency 9 or 10
- Not rated yet
Survey results are based on less than 12 months of data.
Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.
Medicare payment
Cohort
Larger-volume
Total performance score
62.1 of 100
Cohort average 32.2
Payment adjustment
+4.7%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization4.0 pts26.25% weight
Achievement 0.0 · Improvement 4.0 · the higher one counts
- Discharge to community3.7 pts5.83% weight
Achievement 0.0 · Improvement 3.7 · the higher one counts
- Improvement in dyspnea10.0 pts5.83% weight
Achievement 10.0 · Improvement 0.0 · the higher one counts
- Improvement in oral medications0.0 pts5.83% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in mobility6.7 pts8.75% weight
Achievement 6.7 · Improvement 5.0 · the higher one counts
- Improvement in self-care8.7 pts8.75% weight
Achievement 8.7 · Improvement 7.5 · the higher one counts
- ED use0.0 pts8.75% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Care of patients10.0 pts6% weight
Achievement 10.0 · Improvement 0.0 · the higher one counts
- Communication10.0 pts6% weight
Achievement 10.0 · Improvement 0.0 · the higher one counts
- Specific care issues10.0 pts6% weight
Achievement 10.0 · Improvement 0.0 · the higher one counts
- Overall rating10.0 pts6% weight
Achievement 10.0 · Improvement 0.0 · the higher one counts
- Willingness to recommend10.0 pts6% weight
Achievement 10.0 · Improvement 0.0 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, home health aide
- Ownership
- For-profit
- Certified
- Since 2010
- Address
- 1283 East Main Street, Lebanon, VA 24266
- ZIP codes served
- 24201, 24202, 24210, 24211, 24224, 24225, 24236, 24260, 24266, 24280, 24283, 24319
All 20 ZIP codesFewer ZIP codes
24201, 24202, 24210, 24211, 24224, 24225, 24236, 24260, 24266, 24280, 24283, 24319, 24354, 24370, 24609, 24631, 24639, 24641, 24646, 24649