Human Touch Home Health
Home health agency in Blacksburg, Virginia
Quality of care
Patient survey
How patients did
Compared with the average Virginia agency. The dot is this agency; the grey tick is the state average.
Care started on timeBetter than average
100.0%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 96.8% · U.S. average 96.5% · 106 of 106 patients
Patients got better at walkingBelow average
67.0%Share of patients who could walk or move around more easily by the end of care.
State average 88.4% · U.S. average 88.6% · 59 of 80 patients
Falls with major injury· lower is betterBetter than average
0.0%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.9% · U.S. average 0.9% · 0 of 106 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
88.4%likely between 67.9% and 99.5%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
The number of patient episodes for this measure is too small to report.
See all 17 measuresShow fewer
Checked on flu shotBelow average
53.3%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 67.0% · U.S. average 64.2% · 32 of 60 patients
Got better at getting in and out of bedBelow average
69.3%Share of patients who needed less help getting in and out of bed by the end of care.
State average 90.8% · U.S. average 89.7% · 62 of 80 patients
Got better at bathingBelow average
61.3%Share of patients who needed less help washing themselves by the end of care.
State average 90.3% · U.S. average 90.6% · 51 of 80 patients
Less short of breathBelow average
71.9%Share of patients who were less short of breath by the end of care.
State average 91.7% · U.S. average 91.3% · 49 of 67 patients
Got better at taking medicinesBelow average
68.4%Share of patients who could take their medicines correctly on their own by the end of care.
State average 88.0% · U.S. average 88.1% · 62 of 80 patients
Pressure ulcers that got worse or appeared· lower is betterBetter than average
0.0%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.3% · U.S. average 0.2% · 0 of 81 patients
Medication problems acted on in timeBetter than average
100.0%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 95.6% · U.S. average 94.5% · 106 of 106 patients
Met expected function at dischargeBelow average
48.8%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 73.6% · U.S. average 71.7% · 39 of 80 patients
Medication list sent to the next providerBelow average
18.2%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 78.0% · U.S. average 81.2% · 6 of 33 patients
Medication list given to the patientBelow average
64.4%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 92.6% · U.S. average 92.2% · 47 of 73 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
The number of patient episodes for this measure is too small to report.
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
1.08
8% above the national average
What patients said
No survey results are available for this period.
Medicare payment
Cohort
Smaller-volume
Total performance score
24.1 of 100
Cohort average 37.0
Payment adjustment
-1.7%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization— pts0% weight
Achievement — · Improvement — · the higher one counts
- Discharge to community1.1 pts16.67% weight
Achievement 1.1 · Improvement 0.0 · the higher one counts
- Improvement in dyspnea1.0 pts16.67% weight
Achievement 0.8 · Improvement 1.0 · the higher one counts
- Improvement in oral medications5.7 pts16.67% weight
Achievement 5.1 · Improvement 5.7 · the higher one counts
- Improvement in mobility2.3 pts25% weight
Achievement 1.5 · Improvement 2.3 · the higher one counts
- Improvement in self-care2.2 pts25% weight
Achievement 2.2 · Improvement 1.9 · the higher one counts
- ED use— pts0% weight
Achievement — · Improvement — · the higher one counts
- Care of patients— pts— weight
Achievement — · Improvement — · the higher one counts
- Communication— pts— weight
Achievement — · Improvement — · the higher one counts
- Specific care issues— pts— weight
Achievement — · Improvement — · the higher one counts
- Overall rating— pts— weight
Achievement — · Improvement — · the higher one counts
- Willingness to recommend— pts— weight
Achievement — · Improvement — · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- For-profit
- Certified
- Since 2008
- Address
- 2401 South Main Street, Suite K, Blacksburg, VA 24060
- ZIP codes served
- 24060, 24073, 24084, 24087, 24091, 24124, 24127, 24128, 24134, 24136, 24138, 24141
All 19 ZIP codesFewer ZIP codes
24060, 24073, 24084, 24087, 24091, 24124, 24127, 24128, 24134, 24136, 24138, 24141, 24147, 24149, 24162, 24301, 24324, 24347, 24380