Haven Home Health Care
Home health agency in Federal Way, Washington
Quality of care
Patient survey
How patients did
Compared with the average Washington agency. The dot is this agency; the grey tick is the state average.
Care started on timeBetter than average
92.5%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 87.7% · U.S. average 96.5% · 1652 of 1785 patients
Patients got better at walkingBelow average
83.1%Share of patients who could walk or move around more easily by the end of care.
State average 87.1% · U.S. average 88.6% · 960 of 1150 patients
Falls with major injury· lower is betterBetter than average
0.7%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 1.3% · U.S. average 0.9% · 12 of 1782 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
81.3%likely between 78.1% and 83.5%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
11.4%likely between 9.7% and 13.3%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBetter than average
71.3%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 61.7% · U.S. average 64.2% · 814 of 1141 patients
Got better at getting in and out of bedBelow average
85.4%Share of patients who needed less help getting in and out of bed by the end of care.
State average 88.8% · U.S. average 89.7% · 995 of 1149 patients
Got better at bathingBelow average
84.4%Share of patients who needed less help washing themselves by the end of care.
State average 89.3% · U.S. average 90.6% · 987 of 1151 patients
Less short of breathBelow average
84.0%Share of patients who were less short of breath by the end of care.
State average 91.1% · U.S. average 91.3% · 981 of 1140 patients
Got better at taking medicinesAbout average
83.1%Share of patients who could take their medicines correctly on their own by the end of care.
State average 84.4% · U.S. average 88.1% · 904 of 1136 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.2%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.4% · U.S. average 0.2% · 5 of 1203 patients
Medication problems acted on in timeBetter than average
97.7%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 93.6% · U.S. average 94.5% · 1745 of 1786 patients
Met expected function at dischargeBelow average
67.2%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 69.6% · U.S. average 71.7% · 773 of 1151 patients
Medication list sent to the next providerBetter than average
86.2%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 82.6% · U.S. average 81.2% · 599 of 695 patients
Medication list given to the patientAbout average
92.1%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 91.3% · U.S. average 92.2% · 981 of 1065 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
3.2%likely between 2.5% and 4.2%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
0.95
5% below the national average
What patients said
75% would definitely recommend this agency, from 291 patient surveys.
State average 78% · U.S. average 79% · 20% response rate. Based on 100 to 299 surveys.
- Care was professional
- 4 of 5
- Team communicated well
- 3 of 5
- Discussed medicines, pain and safety
- 2 of 5
- Rated the agency 9 or 10
- 3 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
18.4 of 100
Cohort average 32.2
Payment adjustment
-2.1%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization2.4 pts26.25% weight
Achievement 1.3 · Improvement 2.4 · the higher one counts
- Discharge to community2.5 pts5.83% weight
Achievement 0.0 · Improvement 2.5 · the higher one counts
- Improvement in dyspnea3.2 pts5.83% weight
Achievement 0.0 · Improvement 3.2 · the higher one counts
- Improvement in oral medications0.2 pts5.83% weight
Achievement 0.0 · Improvement 0.2 · the higher one counts
- Improvement in mobility0.8 pts8.75% weight
Achievement 0.8 · Improvement 0.6 · the higher one counts
- Improvement in self-care3.9 pts8.75% weight
Achievement 3.1 · Improvement 3.9 · the higher one counts
- ED use0.0 pts8.75% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Care of patients3.9 pts6% weight
Achievement 3.4 · Improvement 3.9 · the higher one counts
- Communication0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Specific care issues0.9 pts6% weight
Achievement 0.0 · Improvement 0.9 · the higher one counts
- Overall rating0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Willingness to recommend2.7 pts6% weight
Achievement 0.0 · Improvement 2.7 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy
- Ownership
- For-profit
- Certified
- Since 2021
- Address
- 1010 S 336th St, Ste 100, Federal Way, WA 98003
- ZIP codes served
- 98001, 98002, 98003, 98004, 98005, 98006, 98007, 98008, 98010, 98011, 98014, 98019
All 77 ZIP codesFewer ZIP codes
98001, 98002, 98003, 98004, 98005, 98006, 98007, 98008, 98010, 98011, 98014, 98019, 98022, 98023, 98024, 98027, 98028, 98029, 98030, 98031, 98032, 98033, 98034, 98038, 98040, 98042, 98045, 98047, 98051, 98052, 98053, 98055, 98056, 98057, 98058, 98059, 98065, 98070, 98072, 98074, 98075, 98077, 98092, 98101, 98102, 98103, 98104, 98105, 98106, 98107, 98108, 98109, 98112, 98115, 98116, 98117, 98118, 98119, 98121, 98122, 98125, 98126, 98133, 98134, 98136, 98144, 98146, 98148, 98155, 98166, 98168, 98177, 98178, 98188, 98198, 98199, 98354