True North Home Health
Home health agency in South Salt Lake, Utah
Quality of care
Patient survey
How patients did
Compared with the average Utah agency. The dot is this agency; the grey tick is the state average.
Care started on timeAbout average
99.9%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 99.0% · U.S. average 96.5% · 1164 of 1165 patients
Patients got better at walkingBelow average
89.3%Share of patients who could walk or move around more easily by the end of care.
State average 91.5% · U.S. average 88.6% · 994 of 1001 patients
Falls with major injury· lower is betterBetter than average
0.9%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 1.3% · U.S. average 0.9% · 11 of 1165 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
90.3%likely between 87.2% and 92.4%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
8.3%likely between 5.5% and 12.7%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBetter than average
81.5%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 66.4% · U.S. average 64.2% · 476 of 584 patients
Got better at getting in and out of bedBelow average
89.8%Share of patients who needed less help getting in and out of bed by the end of care.
State average 93.1% · U.S. average 89.7% · 991 of 1001 patients
Got better at bathingAbout average
92.3%Share of patients who needed less help washing themselves by the end of care.
State average 93.1% · U.S. average 90.6% · 997 of 1001 patients
Less short of breathAbout average
92.9%Share of patients who were less short of breath by the end of care.
State average 92.3% · U.S. average 91.3% · 979 of 987 patients
Got better at taking medicinesBelow average
86.5%Share of patients who could take their medicines correctly on their own by the end of care.
State average 91.2% · U.S. average 88.1% · 986 of 999 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.4%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 1 of 1020 patients
Medication problems acted on in timeBetter than average
97.9%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 93.2% · U.S. average 94.5% · 1141 of 1165 patients
Met expected function at dischargeBetter than average
88.6%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 79.2% · U.S. average 71.7% · 887 of 1001 patients
Medication list sent to the next providerBetter than average
71.7%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 70.0% · U.S. average 81.2% · 119 of 166 patients
Medication list given to the patientBetter than average
99.3%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 86.7% · U.S. average 92.2% · 988 of 995 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
4.2%likely between 3.1% and 5.9%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
0.85
15% below the national average
What patients said
70% would definitely recommend this agency, from 373 patient surveys.
State average 77% · U.S. average 79% · 34% response rate. Based on 300 or more surveys, so this rating is steady.
- Care was professional
- 3 of 5
- Team communicated well
- 3 of 5
- Discussed medicines, pain and safety
- 2 of 5
- Rated the agency 9 or 10
- 3 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
44.0 of 100
Cohort average 32.2
Payment adjustment
+1.9%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization0.0 pts26.25% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Discharge to community6.2 pts5.83% weight
Achievement 6.2 · Improvement 3.6 · the higher one counts
- Improvement in dyspnea6.1 pts5.83% weight
Achievement 6.1 · Improvement 0.0 · the higher one counts
- Improvement in oral medications8.1 pts5.83% weight
Achievement 8.1 · Improvement 0.0 · the higher one counts
- Improvement in mobility8.3 pts8.75% weight
Achievement 8.3 · Improvement 5.7 · the higher one counts
- Improvement in self-care10.0 pts8.75% weight
Achievement 10.0 · Improvement 9.0 · the higher one counts
- ED use0.7 pts8.75% weight
Achievement 0.0 · Improvement 0.7 · the higher one counts
- Care of patients7.3 pts6% weight
Achievement 7.3 · Improvement 0.0 · the higher one counts
- Communication10.0 pts6% weight
Achievement 10.0 · Improvement 9.0 · the higher one counts
- Specific care issues0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Overall rating8.5 pts6% weight
Achievement 8.5 · Improvement 5.6 · the higher one counts
- Willingness to recommend0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work
- Ownership
- For-profit
- Certified
- Since 2006
- Address
- 2200 South State Street, South Salt Lake, UT 84115
- ZIP codes served
- 83642, 84003, 84004, 84005, 84006, 84009, 84010, 84014, 84015, 84020, 84025, 84037
All 78 ZIP codesFewer ZIP codes
83642, 84003, 84004, 84005, 84006, 84009, 84010, 84014, 84015, 84020, 84025, 84037, 84040, 84041, 84042, 84043, 84044, 84045, 84047, 84054, 84056, 84057, 84058, 84059, 84062, 84065, 84066, 84067, 84070, 84074, 84075, 84081, 84084, 84087, 84088, 84092, 84093, 84094, 84095, 84096, 84097, 84101, 84102, 84103, 84104, 84105, 84106, 84107, 84108, 84109, 84111, 84115, 84116, 84117, 84118, 84119, 84120, 84121, 84123, 84124, 84128, 84129, 84315, 84401, 84403, 84404, 84405, 84414, 84601, 84604, 84606, 84645, 84651, 84653, 84655, 84660, 84663, 84664