Reliable Home Health Services
Home health agency in Waco, Texas
Quality of care
Patient survey
How patients did
Compared with the average Texas agency. The dot is this agency; the grey tick is the state average.
Care started on timeAbout average
97.8%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 96.8% · U.S. average 96.5% · 445 of 455 patients
Patients got better at walkingAbout average
86.2%Share of patients who could walk or move around more easily by the end of care.
State average 85.7% · U.S. average 88.6% · 237 of 282 patients
Falls with major injury· lower is betterBetter than average
0.9%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 1.1% · U.S. average 0.9% · 4 of 454 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
76.2%likely between 71.1% and 80.1%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
16.1%likely between 11.7% and 23.3%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBetter than average
69.6%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 64.4% · U.S. average 64.2% · 215 of 309 patients
Got better at getting in and out of bedAbout average
86.0%Share of patients who needed less help getting in and out of bed by the end of care.
State average 85.8% · U.S. average 89.7% · 244 of 281 patients
Got better at bathingAbout average
86.5%Share of patients who needed less help washing themselves by the end of care.
State average 87.8% · U.S. average 90.6% · 235 of 282 patients
Less short of breathBelow average
85.8%Share of patients who were less short of breath by the end of care.
State average 88.0% · U.S. average 91.3% · 213 of 252 patients
Got better at taking medicinesAbout average
86.3%Share of patients who could take their medicines correctly on their own by the end of care.
State average 86.5% · U.S. average 88.1% · 225 of 270 patients
Pressure ulcers that got worse or appeared· lower is betterBetter than average
0.0%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 0 of 293 patients
Medication problems acted on in timeBetter than average
97.8%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 95.1% · U.S. average 94.5% · 445 of 455 patients
Met expected function at dischargeAbout average
64.8%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 64.0% · U.S. average 71.7% · 182 of 281 patients
Medication list sent to the next providerBetter than average
93.3%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 81.5% · U.S. average 81.2% · 166 of 178 patients
Medication list given to the patientBetter than average
94.9%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 90.7% · U.S. average 92.2% · 260 of 274 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
4.2%likely between 3.0% and 6.1%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
0.98
2% below the national average
What patients said
86% would definitely recommend this agency, from 101 patient surveys.
State average 80% · U.S. average 79% · 21% response rate. Based on 100 to 299 surveys.
- Care was professional
- 5 of 5
- Team communicated well
- 5 of 5
- Discussed medicines, pain and safety
- 4 of 5
- Rated the agency 9 or 10
- 5 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
39.5 of 100
Cohort average 32.2
Payment adjustment
+1.2%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization5.8 pts26.25% weight
Achievement 5.8 · Improvement 4.3 · the higher one counts
- Discharge to community1.4 pts5.83% weight
Achievement 0.0 · Improvement 1.4 · the higher one counts
- Improvement in dyspnea4.0 pts5.83% weight
Achievement 0.0 · Improvement 4.0 · the higher one counts
- Improvement in oral medications3.7 pts5.83% weight
Achievement 2.1 · Improvement 3.7 · the higher one counts
- Improvement in mobility4.4 pts8.75% weight
Achievement 3.3 · Improvement 4.4 · the higher one counts
- Improvement in self-care3.5 pts8.75% weight
Achievement 2.5 · Improvement 3.5 · the higher one counts
- ED use3.9 pts8.75% weight
Achievement 3.1 · Improvement 3.9 · the higher one counts
- Care of patients0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Communication0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Specific care issues4.0 pts6% weight
Achievement 1.4 · Improvement 4.0 · the higher one counts
- Overall rating8.1 pts6% weight
Achievement 8.1 · Improvement 0.0 · the higher one counts
- Willingness to recommend2.4 pts6% weight
Achievement 2.4 · Improvement 0.0 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- For-profit
- Certified
- Since 2008
- Address
- 6431 Sanger Ave, Waco, TX 76710
- ZIP codes served
- 75846, 75860, 76501, 76502, 76504, 76513, 76522, 76524, 76528, 76534, 76539, 76541
All 118 ZIP codesFewer ZIP codes
75846, 75860, 76501, 76502, 76504, 76513, 76522, 76524, 76528, 76534, 76539, 76541, 76542, 76543, 76544, 76548, 76549, 76550, 76557, 76559, 76561, 76571, 76579, 76624, 76630, 76632, 76633, 76634, 76635, 76638, 76639, 76640, 76642, 76643, 76645, 76648, 76653, 76655, 76656, 76657, 76661, 76664, 76665, 76667, 76676, 76682, 76687, 76689, 76691, 76692, 76704, 76705, 76706, 76707, 76708, 76710, 76711, 76712, 78070, 78108, 78124, 78130, 78132, 78133, 78155, 78202, 78251, 78258, 78602, 78610, 78612, 78613, 78617, 78620, 78621, 78628, 78633, 78634, 78640, 78641, 78642, 78657, 78660, 78664, 78665, 78666, 78676, 78681, 78701, 78703, 78704, 78717, 78723, 78724, 78727, 78728, 78729, 78730, 78731, 78732, 78733, 78734, 78735, 78736, 78737, 78738, 78739, 78744, 78745, 78746, 78747, 78748, 78749, 78750, 78751, 78753, 78757, 78759