Centerwell Home Health
Home health agency in Temple, Texas
Quality of care
Patient survey
How patients did
Compared with the average Texas agency. The dot is this agency; the grey tick is the state average.
Care started on timeBetter than average
99.9%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 96.8% · U.S. average 96.5% · 1597 of 1599 patients
Patients got better at walkingBetter than average
96.6%Share of patients who could walk or move around more easily by the end of care.
State average 85.7% · U.S. average 88.6% · 1060 of 1102 patients
Falls with major injury· lower is betterAbout average
1.1%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 1.1% · U.S. average 0.9% · 18 of 1598 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
83.7%likely between 79.7% and 87.1%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
18.0%likely between 15.3% and 22.1%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBelow average
54.3%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 64.4% · U.S. average 64.2% · 568 of 1047 patients
Got better at getting in and out of bedBetter than average
96.5%Share of patients who needed less help getting in and out of bed by the end of care.
State average 85.8% · U.S. average 89.7% · 1062 of 1103 patients
Got better at bathingBetter than average
97.0%Share of patients who needed less help washing themselves by the end of care.
State average 87.8% · U.S. average 90.6% · 1076 of 1103 patients
Less short of breathBetter than average
97.3%Share of patients who were less short of breath by the end of care.
State average 88.0% · U.S. average 91.3% · 1051 of 1080 patients
Got better at taking medicinesBetter than average
94.0%Share of patients who could take their medicines correctly on their own by the end of care.
State average 86.5% · U.S. average 88.1% · 1059 of 1098 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.2%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 2 of 1139 patients
Medication problems acted on in timeBetter than average
98.6%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 95.1% · U.S. average 94.5% · 1578 of 1601 patients
Met expected function at dischargeBetter than average
85.0%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 64.0% · U.S. average 71.7% · 937 of 1103 patients
Medication list sent to the next providerBetter than average
94.9%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 81.5% · U.S. average 81.2% · 484 of 510 patients
Medication list given to the patientBetter than average
98.3%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 90.7% · U.S. average 92.2% · 1066 of 1085 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
3.7%likely between 2.6% and 4.9%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
1.04
4% above the national average
What patients said
85% would definitely recommend this agency, from 272 patient surveys.
State average 80% · U.S. average 79% · 20% response rate. Based on 100 to 299 surveys.
- Care was professional
- 5 of 5
- Team communicated well
- 5 of 5
- Discussed medicines, pain and safety
- 4 of 5
- Rated the agency 9 or 10
- 5 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
43.3 of 100
Cohort average 32.2
Payment adjustment
+1.8%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization2.9 pts26.25% weight
Achievement 0.0 · Improvement 2.9 · the higher one counts
- Discharge to community4.3 pts5.83% weight
Achievement 2.0 · Improvement 4.3 · the higher one counts
- Improvement in dyspnea6.9 pts5.83% weight
Achievement 6.9 · Improvement 0.0 · the higher one counts
- Improvement in oral medications6.8 pts5.83% weight
Achievement 6.8 · Improvement 0.0 · the higher one counts
- Improvement in mobility5.8 pts8.75% weight
Achievement 5.8 · Improvement 3.4 · the higher one counts
- Improvement in self-care5.3 pts8.75% weight
Achievement 5.3 · Improvement 3.4 · the higher one counts
- ED use1.0 pts8.75% weight
Achievement 0.0 · Improvement 1.0 · the higher one counts
- Care of patients5.5 pts6% weight
Achievement 5.5 · Improvement 5.3 · the higher one counts
- Communication5.0 pts6% weight
Achievement 4.8 · Improvement 5.0 · the higher one counts
- Specific care issues5.3 pts6% weight
Achievement 5.3 · Improvement 0.0 · the higher one counts
- Overall rating6.2 pts6% weight
Achievement 5.5 · Improvement 6.2 · the higher one counts
- Willingness to recommend2.1 pts6% weight
Achievement 0.9 · Improvement 2.1 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- For-profit
- Certified
- Since 1980
- Address
- 2626 South 37th Street, Suite 102, Temple, TX 76504
- ZIP codes served
- 75101, 75102, 75103, 75104, 75109, 75110, 75114, 75115, 75116, 75119, 75125, 75126
All 148 ZIP codesFewer ZIP codes
75101, 75102, 75103, 75104, 75109, 75110, 75114, 75115, 75116, 75119, 75125, 75126, 75127, 75134, 75137, 75140, 75141, 75142, 75143, 75144, 75146, 75149, 75152, 75153, 75154, 75155, 75157, 75158, 75159, 75160, 75161, 75165, 75167, 75169, 75172, 75180, 75181, 75216, 75217, 75237, 75241, 75253, 75410, 75601, 75602, 75603, 75604, 75605, 75630, 75631, 75633, 75639, 75640, 75644, 75645, 75647, 75650, 75651, 75652, 75654, 75657, 75661, 75662, 75670, 75671, 75672, 75681, 75683, 75684, 75686, 75687, 75688, 75691, 75692, 75693, 75701, 75702, 75703, 75704, 75705, 75706, 75707, 75708, 75709, 75750, 75754, 75755, 75756, 75757, 75758, 75762, 75763, 75765, 75766, 75771, 75773, 75778, 75780, 75783, 75784, 75785, 75789, 75790, 75791, 75792, 75840, 75859, 75860, 75925, 75974, 76063, 76065, 76501, 76502, 76504, 76511, 76513, 76518, 76519, 76520, 76522, 76527, 76530, 76534, 76537, 76539, 76541, 76542, 76543, 76548, 76549, 76550, 76554, 76557, 76559, 76567, 76569, 76570, 76571, 76579, 76626, 76639, 76641, 76651, 76656, 76679, 76681, 76693