Shannon Home Health Services
Home health agency in San Angelo, Texas
Quality of care
Patient survey
How patients did
Compared with the average Texas agency. The dot is this agency; the grey tick is the state average.
Care started on timeBetter than average
99.5%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 96.8% · U.S. average 96.5% · 820 of 824 patients
Patients got better at walkingBetter than average
91.0%Share of patients who could walk or move around more easily by the end of care.
State average 85.7% · U.S. average 88.6% · 436 of 495 patients
Falls with major injury· lower is betterBelow average
2.7%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 1.1% · U.S. average 0.9% · 22 of 823 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
86.8%likely between 82.6% and 89.7%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
11.2%likely between 8.1% and 15.1%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBetter than average
75.0%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 64.4% · U.S. average 64.2% · 395 of 527 patients
Got better at getting in and out of bedBetter than average
91.8%Share of patients who needed less help getting in and out of bed by the end of care.
State average 85.8% · U.S. average 89.7% · 453 of 494 patients
Got better at bathingBetter than average
95.3%Share of patients who needed less help washing themselves by the end of care.
State average 87.8% · U.S. average 90.6% · 450 of 496 patients
Less short of breathBetter than average
91.5%Share of patients who were less short of breath by the end of care.
State average 88.0% · U.S. average 91.3% · 384 of 428 patients
Got better at taking medicinesBetter than average
88.0%Share of patients who could take their medicines correctly on their own by the end of care.
State average 86.5% · U.S. average 88.1% · 409 of 483 patients
Pressure ulcers that got worse or appeared· lower is betterBetter than average
0.0%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 1 of 520 patients
Medication problems acted on in timeBetter than average
99.3%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 95.1% · U.S. average 94.5% · 818 of 824 patients
Met expected function at dischargeBetter than average
77.0%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 64.0% · U.S. average 71.7% · 385 of 500 patients
Medication list sent to the next providerBetter than average
93.1%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 81.5% · U.S. average 81.2% · 338 of 363 patients
Medication list given to the patientBetter than average
97.2%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 90.7% · U.S. average 92.2% · 447 of 460 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
4.2%likely between 3.1% and 5.6%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
1.07
7% above the national average
What patients said
89% would definitely recommend this agency, from 212 patient surveys.
State average 80% · U.S. average 79% · 30% response rate. Based on 100 to 299 surveys.
- Care was professional
- 5 of 5
- Team communicated well
- 5 of 5
- Discussed medicines, pain and safety
- 5 of 5
- Rated the agency 9 or 10
- 5 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
46.1 of 100
Cohort average 32.2
Payment adjustment
+2.2%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization0.6 pts26.25% weight
Achievement 0.0 · Improvement 0.6 · the higher one counts
- Discharge to community0.0 pts5.83% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in dyspnea5.5 pts5.83% weight
Achievement 5.2 · Improvement 5.5 · the higher one counts
- Improvement in oral medications4.8 pts5.83% weight
Achievement 4.2 · Improvement 4.8 · the higher one counts
- Improvement in mobility6.1 pts8.75% weight
Achievement 6.1 · Improvement 5.4 · the higher one counts
- Improvement in self-care8.8 pts8.75% weight
Achievement 8.8 · Improvement 7.9 · the higher one counts
- ED use0.6 pts8.75% weight
Achievement 0.0 · Improvement 0.6 · the higher one counts
- Care of patients9.8 pts6% weight
Achievement 9.8 · Improvement 8.5 · the higher one counts
- Communication7.5 pts6% weight
Achievement 7.5 · Improvement 2.3 · the higher one counts
- Specific care issues6.0 pts6% weight
Achievement 6.0 · Improvement 4.4 · the higher one counts
- Overall rating9.7 pts6% weight
Achievement 9.7 · Improvement 5.6 · the higher one counts
- Willingness to recommend8.7 pts6% weight
Achievement 8.7 · Improvement 3.6 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- For-profit
- Certified
- Since 1984
- Address
- 3555 Knickerbocker Suite 21, San Angelo, TX 76904
- ZIP codes served
- 76821, 76861, 76866, 76875, 76886, 76901, 76902, 76903, 76904, 76905, 76930, 76933
All 21 ZIP codesFewer ZIP codes
76821, 76861, 76866, 76875, 76886, 76901, 76902, 76903, 76904, 76905, 76930, 76933, 76934, 76935, 76937, 76940, 76941, 76945, 76955, 76957, 76958