Nurses That Care
Home health agency in Mcallen, Texas
Quality of care
Patient survey
How patients did
Compared with the average Texas agency. The dot is this agency; the grey tick is the state average.
Care started on timeBelow average
91.6%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 96.8% · U.S. average 96.5% · 141 of 154 patients
Patients got better at walkingBetter than average
89.8%Share of patients who could walk or move around more easily by the end of care.
State average 85.7% · U.S. average 88.6% · 99 of 113 patients
Falls with major injury· lower is betterBetter than average
0.0%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 1.1% · U.S. average 0.9% · 0 of 150 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
The number of patient episodes for this measure is too small to report.
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
The number of patient episodes for this measure is too small to report.
See all 17 measuresShow fewer
Checked on flu shotBelow average
56.1%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 64.4% · U.S. average 64.2% · 37 of 66 patients
Got better at getting in and out of bedBetter than average
90.0%Share of patients who needed less help getting in and out of bed by the end of care.
State average 85.8% · U.S. average 89.7% · 99 of 113 patients
Got better at bathingBetter than average
90.0%Share of patients who needed less help washing themselves by the end of care.
State average 87.8% · U.S. average 90.6% · 103 of 114 patients
Less short of breathBelow average
82.7%Share of patients who were less short of breath by the end of care.
State average 88.0% · U.S. average 91.3% · 97 of 113 patients
Got better at taking medicinesBetter than average
89.9%Share of patients who could take their medicines correctly on their own by the end of care.
State average 86.5% · U.S. average 88.1% · 102 of 114 patients
Pressure ulcers that got worse or appeared· lower is betterBelow average
0.5%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 1 of 114 patients
Medication problems acted on in timeBetter than average
96.8%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 95.1% · U.S. average 94.5% · 150 of 155 patients
Met expected function at dischargeBelow average
17.5%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 64.0% · U.S. average 71.7% · 20 of 114 patients
Medication list sent to the next providerBetter than average
100.0%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 81.5% · U.S. average 81.2% · 40 of 40 patients
Medication list given to the patientBetter than average
99.1%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 90.7% · U.S. average 92.2% · 113 of 114 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
The number of patient episodes for this measure is too small to report.
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
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The number of patient episodes for this measure is too small to report.
What patients said
80% would definitely recommend this agency, from 34 patient surveys.
State average 80% · U.S. average 79% · 18% response rate. Based on fewer than 100 surveys, so this rating could move with a few more.
- Care was professional
- Not rated yet
- Team communicated well
- Not rated yet
- Discussed medicines, pain and safety
- Not rated yet
- Rated the agency 9 or 10
- Not rated yet
Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.
Medicare payment
Medicare has not scored this agency in the value-based purchasing program for this payment year.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, home health aide
- Ownership
- For-profit
- Certified
- Since 1992
- Address
- 5411 North Mccoll Road, Mcallen, TX 78504
- ZIP codes served
- 78501, 78502, 78503, 78504, 78516, 78521, 78537, 78538, 78539, 78541, 78542, 78543
All 34 ZIP codesFewer ZIP codes
78501, 78502, 78503, 78504, 78516, 78521, 78537, 78538, 78539, 78541, 78542, 78543, 78550, 78552, 78559, 78566, 78569, 78570, 78572, 78573, 78574, 78576, 78577, 78578, 78580, 78582, 78583, 78584, 78586, 78589, 78594, 78595, 78596, 78599