Ballad Health Homecare
Home health agency in Greeneville, Tennessee
How patients did
Compared with the average Tennessee agency. The dot is this agency; the solid line is the state average, the dashed line the U.S.
What this measures
Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
What this measures
Share of patients who could walk or move around more easily by the end of care.
What this measures
Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
likely between 84.0% and 98.1%
What this measures
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
likely between 8.4% and 20.7%
What this measures
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
See all 17 measures
What this measures
Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
What this measures
Share of patients who needed less help getting in and out of bed by the end of care.
What this measures
Share of patients who needed less help washing themselves by the end of care.
What this measures
Share of patients who were less short of breath by the end of care.
What this measures
Share of patients who could take their medicines correctly on their own by the end of care.
What this measures
Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
What this measures
Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
What this measures
Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
What this measures
Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
What this measures
Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
likely between 3.1% and 6.1%
What this measures
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
20% below the national average
What patients said
57 completed surveys · 20% response rate
Based on fewer than 100 surveys, so this rating could move with a few more.
- Care was professional
- Team communicated well
- Discussed medicines, pain and safety
- Rated the agency 9 or 10
82% would definitely recommend this agency
State average 82% · U.S. average 79%
Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.
Medicare payment
Cohort
Larger-volume
Total performance score
30.0 of 100
Cohort average 32.2
Payment adjustment
-0.3%
Payment year 2026
How it's calculated
| Measure | Weight | Achievement | Improvement | Counted |
|---|---|---|---|---|
| Potentially preventable hospitalization | 26.25% | 0.0 | 0.0 | 0.0 |
| Discharge to community | 5.83% | 1.8 | 0.0 | 1.8 |
| Improvement in dyspnea | 5.83% | 8.0 | 6.8 | 8.0 |
| Improvement in oral medications | 5.83% | 4.9 | 4.2 | 4.9 |
| Improvement in mobility | 8.75% | 4.8 | 4.1 | 4.8 |
| Improvement in self-care | 8.75% | 7.3 | 5.8 | 7.3 |
| ED use | 8.75% | 0.0 | 0.6 | 0.6 |
| Care of patients | 6.00% | 0.0 | 0.0 | 0.0 |
| Communication | 6.00% | 2.6 | 4.3 | 4.3 |
| Specific care issues | 6.00% | 0.7 | 5.6 | 5.6 |
| Overall rating | 6.00% | 1.6 | 0.9 | 1.6 |
| Willingness to recommend | 6.00% | 2.3 | 5.6 | 5.6 |
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, home health aide
- Ownership
- Non-profit
- Certified since
- 1984
- Address
- 1410 Tusculum Blvd, Suite 1600, Greeneville, TN 37745
- ZIP codes served
- 37601, 37615, 37616, 37641, 37656, 37659, 37681, 37711, 37743, 37744, 37745, 37809
All 15 ZIP codes
37601, 37615, 37616, 37641, 37656, 37659, 37681, 37711, 37743, 37744, 37745, 37809, 37810, 37818, 37857