October 1 update. Our PDGM and ICD-10 tools now use the FY2027 code set: 190 codes added, 30 deleted, and no existing code changed clinical group.

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Home health agencies in Puerto Rico

Every Medicare-certified agency in Puerto Rico, with Medicare's quality and patient survey ratings.

39

certified agencies

3.5

average quality star

83%

start care on time

25

cities served

Highest rated in Puerto Rico

By Medicare's quality star, then patient survey star.

  1. Best Option Healthcare Puerto RicoSan Juan, PR5.0 quality3.0 survey
  2. Corporacion Las Vegas, LLCManati, PR5.0 quality3.0 survey
  3. Metro Pavia @ Home HumacaoLas Piedras, PR5.0 quality3.0 survey
  4. Metro Pavia @ Home- MayaguezHormigueros, PR5.0 quality3.0 survey
  5. Metro Pavia @ Home- San JuanSan Juan, PR5.0 quality3.0 survey
  6. Cms Home Care Norte, LLCHatillo, PR4.5 quality4.0 survey
  7. First Home Care Center Inc.Mayaguez, PR4.5 quality4.0 survey
  8. Metro Pavia @ HomeArecibo, PR4.5 quality4.0 survey
  9. Programa de Servicios de Salud En El Hogar y Hospicio San Lucas IncArecibo, PR4.5 quality3.0 survey
  10. Programa de Servicios de Salud En El Hogar y Hospicio San Lucas IncAguadilla, PR4.5 quality3.0 survey
  11. Cms Home Care Sur LLCCoto Laurel, PR4.5 qualityNot rated survey
  12. Cms Home Care Oeste LLCMayaguez, PR4.0 quality4.0 survey

Cities

All 25 cities →

How Puerto Rico compares

The average Puerto Rico agency against the national average.

Care started on timeBelow the U.S. average82.8% · U.S. 96.5%
Patients got better at walkingBelow the U.S. average73.1% · U.S. 88.6%
Falls with major injury· lower is betterBetter than the U.S. average0.3% · U.S. 0.9%
Patients sent home to the communityU.S. 77.7%

Medicare publishes this one per agency, not per state.

Preventable hospital stays during careU.S. 10.8%

Medicare publishes this one per agency, not per state.

Puerto Rico home health hotline

Departamento de Salud de Puerto Rico. Puerto Rico's complaint notice (PDF, in Spanish)

For abuse, neglect or a safety problem, call the hotline the same day. Otherwise Medicare.gov’s order is the agency’s administrator first, then the hotline. The agency may not treat your parent worse for complaining.

What happens after you call →

From CMS’s list of State Survey Agency contacts, checked October 16, 2026.

This is CMS data, not a Logicly rating. Better, about and below compare the state with the U.S. average. That is Logicly's reading of CMS numbers, not a CMS rating.