Sky Lakes Home Health
Home health agency in Klamath Falls, Oregon
Quality of care
Patient survey
How patients did
Compared with the average Oregon agency. The dot is this agency; the grey tick is the state average.
Care started on timeBelow average
81.4%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 88.7% · U.S. average 96.5% · 215 of 264 patients
Patients got better at walkingBelow average
72.1%Share of patients who could walk or move around more easily by the end of care.
State average 85.4% · U.S. average 88.6% · 138 of 196 patients
Falls with major injury· lower is betterBelow average
2.7%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 1.4% · U.S. average 0.9% · 7 of 261 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
83.3%likely between 77.3% and 87.2%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
10.2%likely between 6.9% and 15.3%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBelow average
51.6%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 60.0% · U.S. average 64.2% · 81 of 157 patients
Got better at getting in and out of bedBelow average
81.2%Share of patients who needed less help getting in and out of bed by the end of care.
State average 87.9% · U.S. average 89.7% · 155 of 194 patients
Got better at bathingBelow average
75.6%Share of patients who needed less help washing themselves by the end of care.
State average 87.5% · U.S. average 90.6% · 139 of 195 patients
Less short of breathBelow average
78.7%Share of patients who were less short of breath by the end of care.
State average 90.0% · U.S. average 91.3% · 113 of 153 patients
Got better at taking medicinesBelow average
76.2%Share of patients who could take their medicines correctly on their own by the end of care.
State average 84.0% · U.S. average 88.1% · 140 of 186 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.4%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.4% · U.S. average 0.2% · 1 of 204 patients
Medication problems acted on in timeBelow average
92.0%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 94.4% · U.S. average 94.5% · 243 of 264 patients
Met expected function at dischargeBelow average
64.1%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 68.4% · U.S. average 71.7% · 125 of 195 patients
Medication list sent to the next providerBetter than average
95.5%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 75.8% · U.S. average 81.2% · 64 of 67 patients
Medication list given to the patientBetter than average
95.9%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 88.8% · U.S. average 92.2% · 187 of 195 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
4.2%likely between 3.0% and 5.7%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
0.74
26% below the national average
What patients said
91% would definitely recommend this agency, from 71 patient surveys.
State average 79% · U.S. average 79% · 26% response rate. Based on fewer than 100 surveys, so this rating could move with a few more.
- Care was professional
- 5 of 5
- Team communicated well
- 5 of 5
- Discussed medicines, pain and safety
- 5 of 5
- Rated the agency 9 or 10
- 5 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
25.8 of 100
Cohort average 32.2
Payment adjustment
-1.0%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization0.0 pts26.25% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Discharge to community0.8 pts5.83% weight
Achievement 0.8 · Improvement 0.0 · the higher one counts
- Improvement in dyspnea0.0 pts5.83% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in oral medications2.4 pts5.83% weight
Achievement 0.0 · Improvement 2.4 · the higher one counts
- Improvement in mobility1.9 pts8.75% weight
Achievement 1.0 · Improvement 1.9 · the higher one counts
- Improvement in self-care2.7 pts8.75% weight
Achievement 0.7 · Improvement 2.7 · the higher one counts
- ED use2.3 pts8.75% weight
Achievement 0.0 · Improvement 2.3 · the higher one counts
- Care of patients5.5 pts6% weight
Achievement 5.4 · Improvement 5.5 · the higher one counts
- Communication9.1 pts6% weight
Achievement 9.1 · Improvement 8.4 · the higher one counts
- Specific care issues5.4 pts6% weight
Achievement 1.4 · Improvement 5.4 · the higher one counts
- Overall rating7.8 pts6% weight
Achievement 7.8 · Improvement 6.9 · the higher one counts
- Willingness to recommend1.9 pts6% weight
Achievement 0.5 · Improvement 1.9 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, home health aide
- Ownership
- Non-profit
- Certified
- Since 1984
- Address
- 2421 Washburn Way, Suite F, Klamath Falls, OR 97603
- ZIP codes served
- 97601, 97603, 97623, 97624, 97625, 97627, 97632, 97633, 97634