Mission Home Health of Bend
Home health agency in Bend, Oregon
Quality of care
Patient survey
How patients did
Compared with the average Oregon agency. The dot is this agency; the grey tick is the state average.
Care started on timeBetter than average
98.9%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 88.7% · U.S. average 96.5% · 553 of 559 patients
Patients got better at walkingBetter than average
90.0%Share of patients who could walk or move around more easily by the end of care.
State average 85.4% · U.S. average 88.6% · 404 of 436 patients
Falls with major injury· lower is betterAbout average
1.6%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 1.4% · U.S. average 0.9% · 9 of 558 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
93.6%likely between 90.3% and 96.1%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
8.1%likely between 5.7% and 10.8%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBetter than average
68.8%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 60.0% · U.S. average 64.2% · 249 of 362 patients
Got better at getting in and out of bedBetter than average
91.8%Share of patients who needed less help getting in and out of bed by the end of care.
State average 87.9% · U.S. average 89.7% · 421 of 435 patients
Got better at bathingBetter than average
91.4%Share of patients who needed less help washing themselves by the end of care.
State average 87.5% · U.S. average 90.6% · 420 of 436 patients
Less short of breathAbout average
89.1%Share of patients who were less short of breath by the end of care.
State average 90.0% · U.S. average 91.3% · 413 of 434 patients
Got better at taking medicinesBetter than average
88.8%Share of patients who could take their medicines correctly on their own by the end of care.
State average 84.0% · U.S. average 88.1% · 406 of 435 patients
Pressure ulcers that got worse or appeared· lower is betterBelow average
0.7%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.4% · U.S. average 0.2% · 3 of 463 patients
Medication problems acted on in timeBetter than average
98.9%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 94.4% · U.S. average 94.5% · 553 of 559 patients
Met expected function at dischargeBelow average
52.1%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 68.4% · U.S. average 71.7% · 227 of 436 patients
Medication list sent to the next providerBetter than average
89.3%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 75.8% · U.S. average 81.2% · 108 of 121 patients
Medication list given to the patientBetter than average
98.4%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 88.8% · U.S. average 92.2% · 429 of 436 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
3.4%likely between 2.4% and 4.2%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
0.89
11% below the national average
What patients said
77% would definitely recommend this agency, from 111 patient surveys.
State average 79% · U.S. average 79% · 24% response rate. Based on 100 to 299 surveys.
- Care was professional
- 4 of 5
- Team communicated well
- 5 of 5
- Discussed medicines, pain and safety
- 4 of 5
- Rated the agency 9 or 10
- 4 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
27.3 of 100
Cohort average 32.2
Payment adjustment
-0.7%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization3.6 pts26.25% weight
Achievement 3.6 · Improvement 1.2 · the higher one counts
- Discharge to community8.0 pts5.83% weight
Achievement 8.0 · Improvement 0.0 · the higher one counts
- Improvement in dyspnea5.1 pts5.83% weight
Achievement 5.1 · Improvement 3.0 · the higher one counts
- Improvement in oral medications5.3 pts5.83% weight
Achievement 5.3 · Improvement 3.3 · the higher one counts
- Improvement in mobility2.4 pts8.75% weight
Achievement 2.4 · Improvement 0.0 · the higher one counts
- Improvement in self-care3.2 pts8.75% weight
Achievement 3.2 · Improvement 0.0 · the higher one counts
- ED use0.0 pts8.75% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Care of patients1.1 pts6% weight
Achievement 1.1 · Improvement 0.0 · the higher one counts
- Communication0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Specific care issues0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Overall rating2.5 pts6% weight
Achievement 0.0 · Improvement 2.5 · the higher one counts
- Willingness to recommend0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work
- Ownership
- For-profit
- Certified
- Since 2013
- Address
- 1558 Sw Nancy Way, Suite 104, Bend, OR 97702
- ZIP codes served
- 97701, 97702, 97703, 97707, 97708, 97733, 97734, 97737, 97739, 97741, 97753, 97754
All 15 ZIP codesFewer ZIP codes
97701, 97702, 97703, 97707, 97708, 97733, 97734, 97737, 97739, 97741, 97753, 97754, 97756, 97759, 97760