University Hospital Home Care Services, Inc
Home health agency in Warrensville Hts, Ohio
Quality of care
Patient survey
How patients did
Compared with the average Ohio agency. The dot is this agency; the grey tick is the state average.
Care started on timeBetter than average
99.7%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 96.1% · U.S. average 96.5% · 16188 of 16232 patients
Patients got better at walkingBelow average
84.9%Share of patients who could walk or move around more easily by the end of care.
State average 89.2% · U.S. average 88.6% · 11105 of 12587 patients
Falls with major injury· lower is betterBetter than average
0.4%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 1.0% · U.S. average 0.9% · 61 of 16169 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
91.1%likely between 89.4% and 92.0%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
5.9%likely between 5.2% and 6.7%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotAbout average
61.0%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 62.1% · U.S. average 64.2% · 5712 of 9369 patients
Got better at getting in and out of bedBelow average
87.0%Share of patients who needed less help getting in and out of bed by the end of care.
State average 91.3% · U.S. average 89.7% · 11454 of 12527 patients
Got better at bathingBelow average
87.2%Share of patients who needed less help washing themselves by the end of care.
State average 91.0% · U.S. average 90.6% · 11308 of 12681 patients
Less short of breathBelow average
89.0%Share of patients who were less short of breath by the end of care.
State average 91.2% · U.S. average 91.3% · 6420 of 7405 patients
Got better at taking medicinesBelow average
80.9%Share of patients who could take their medicines correctly on their own by the end of care.
State average 89.8% · U.S. average 88.1% · 10765 of 12356 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.3%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 24 of 12932 patients
Medication problems acted on in timeBetter than average
99.6%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 94.4% · U.S. average 94.5% · 16160 of 16232 patients
Met expected function at dischargeBetter than average
79.8%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 74.9% · U.S. average 71.7% · 10177 of 12753 patients
Medication list sent to the next providerBetter than average
92.4%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 83.2% · U.S. average 81.2% · 3759 of 4067 patients
Medication list given to the patientBetter than average
95.6%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 91.0% · U.S. average 92.2% · 11550 of 12081 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
4.6%likely between 4.1% and 5.2%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
0.90
10% below the national average
What patients said
83% would definitely recommend this agency, from 496 patient surveys.
State average 77% · U.S. average 79% · 24% response rate. Based on 300 or more surveys, so this rating is steady.
- Care was professional
- 5 of 5
- Team communicated well
- 5 of 5
- Discussed medicines, pain and safety
- 3 of 5
- Rated the agency 9 or 10
- 5 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
19.1 of 100
Cohort average 32.2
Payment adjustment
-2.0%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization0.6 pts26.25% weight
Achievement 0.0 · Improvement 0.6 · the higher one counts
- Discharge to community2.2 pts5.83% weight
Achievement 2.2 · Improvement 2.2 · the higher one counts
- Improvement in dyspnea0.0 pts5.83% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in oral medications1.5 pts5.83% weight
Achievement 0.3 · Improvement 1.5 · the higher one counts
- Improvement in mobility5.8 pts8.75% weight
Achievement 5.8 · Improvement 4.5 · the higher one counts
- Improvement in self-care7.4 pts8.75% weight
Achievement 7.4 · Improvement 6.5 · the higher one counts
- ED use0.4 pts8.75% weight
Achievement 0.4 · Improvement 0.0 · the higher one counts
- Care of patients1.1 pts6% weight
Achievement 0.0 · Improvement 1.1 · the higher one counts
- Communication0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Specific care issues1.3 pts6% weight
Achievement 0.0 · Improvement 1.3 · the higher one counts
- Overall rating2.0 pts6% weight
Achievement 0.7 · Improvement 2.0 · the higher one counts
- Willingness to recommend1.5 pts6% weight
Achievement 0.0 · Improvement 1.5 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- For-profit
- Certified
- Since 1987
- Address
- 4510 Richmond Road, Warrensville Hts, OH 44128
- ZIP codes served
- 44001, 44003, 44004, 44005, 44010, 44011, 44012, 44017, 44021, 44022, 44023, 44024
All 193 ZIP codesFewer ZIP codes
44001, 44003, 44004, 44005, 44010, 44011, 44012, 44017, 44021, 44022, 44023, 44024, 44026, 44028, 44030, 44032, 44035, 44039, 44040, 44041, 44044, 44045, 44046, 44047, 44048, 44049, 44050, 44052, 44053, 44054, 44055, 44056, 44057, 44060, 44062, 44064, 44065, 44067, 44068, 44070, 44072, 44074, 44076, 44077, 44080, 44081, 44082, 44084, 44085, 44086, 44087, 44088, 44089, 44090, 44092, 44093, 44094, 44095, 44099, 44102, 44103, 44104, 44105, 44106, 44107, 44108, 44109, 44110, 44111, 44112, 44113, 44114, 44115, 44116, 44117, 44118, 44119, 44120, 44121, 44122, 44123, 44124, 44125, 44126, 44127, 44128, 44129, 44130, 44131, 44132, 44133, 44134, 44135, 44136, 44137, 44138, 44139, 44140, 44141, 44142, 44143, 44144, 44145, 44146, 44147, 44149, 44201, 44202, 44203, 44212, 44214, 44215, 44216, 44217, 44221, 44223, 44224, 44231, 44233, 44234, 44235, 44236, 44240, 44241, 44250, 44251, 44253, 44254, 44255, 44256, 44260, 44262, 44264, 44265, 44266, 44272, 44273, 44274, 44275, 44278, 44280, 44281, 44285, 44286, 44287, 44288, 44301, 44302, 44303, 44305, 44306, 44307, 44310, 44311, 44312, 44313, 44314, 44319, 44320, 44321, 44333, 44411, 44412, 44429, 44446, 44449, 44491, 44601, 44632, 44641, 44677, 44685, 44691, 44805, 44837, 44840, 44842, 44843, 44851, 44859, 44864, 44866, 44874, 44878, 44880, 44889, 44902, 44903, 44904, 44905, 44906, 44907, 46901