Hallmark Home Care Inc
Home health agency in Portsmouth, Ohio
Quality of care
Patient survey
How patients did
Compared with the average Ohio agency. The dot is this agency; the grey tick is the state average.
Care started on timeBelow average
63.4%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 96.1% · U.S. average 96.5% · 1034 of 1630 patients
Patients got better at walkingBelow average
69.8%Share of patients who could walk or move around more easily by the end of care.
State average 89.2% · U.S. average 88.6% · 810 of 1512 patients
Falls with major injury· lower is betterBelow average
2.0%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 1.0% · U.S. average 0.9% · 19 of 968 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
81.3%likely between 75.5% and 85.5%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
10.3%likely between 7.6% and 13.1%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBelow average
35.7%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 62.1% · U.S. average 64.2% · 444 of 1245 patients
Got better at getting in and out of bedBelow average
70.3%Share of patients who needed less help getting in and out of bed by the end of care.
State average 91.3% · U.S. average 89.7% · 900 of 1488 patients
Got better at bathingBelow average
71.0%Share of patients who needed less help washing themselves by the end of care.
State average 91.0% · U.S. average 90.6% · 927 of 1507 patients
Less short of breathBelow average
88.4%Share of patients who were less short of breath by the end of care.
State average 91.2% · U.S. average 91.3% · 625 of 770 patients
Got better at taking medicinesBelow average
81.1%Share of patients who could take their medicines correctly on their own by the end of care.
State average 89.8% · U.S. average 88.1% · 661 of 1210 patients
Pressure ulcers that got worse or appeared· lower is betterBelow average
1.1%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 17 of 1621 patients
Medication problems acted on in timeBelow average
62.7%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 94.4% · U.S. average 94.5% · 1289 of 2055 patients
Met expected function at dischargeBelow average
48.8%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 74.9% · U.S. average 71.7% · 756 of 1549 patients
Medication list sent to the next providerBelow average
78.4%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 83.2% · U.S. average 81.2% · 490 of 625 patients
Medication list given to the patientBelow average
70.0%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 91.0% · U.S. average 92.2% · 1000 of 1429 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
3.8%likely between 2.7% and 5.0%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
1.03
3% above the national average
What patients said
74% would definitely recommend this agency, from 247 patient surveys.
State average 77% · U.S. average 79% · 18% response rate. Based on 100 to 299 surveys.
- Care was professional
- 3 of 5
- Team communicated well
- 2 of 5
- Discussed medicines, pain and safety
- 3 of 5
- Rated the agency 9 or 10
- 3 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
25.3 of 100
Cohort average 32.2
Payment adjustment
-1.1%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization0.8 pts37.5% weight
Achievement 0.8 · Improvement 0.0 · the higher one counts
- Discharge to community10.0 pts8.33% weight
Achievement 10.0 · Improvement 9.0 · the higher one counts
- Improvement in dyspnea4.8 pts8.33% weight
Achievement 0.0 · Improvement 4.8 · the higher one counts
- Improvement in oral medications8.1 pts8.33% weight
Achievement 8.0 · Improvement 8.1 · the higher one counts
- Improvement in mobility0.0 pts12.5% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in self-care0.9 pts12.5% weight
Achievement 0.0 · Improvement 0.9 · the higher one counts
- ED use1.6 pts12.5% weight
Achievement 1.6 · Improvement 0.4 · the higher one counts
- Care of patients— pts0% weight
Achievement — · Improvement — · the higher one counts
- Communication— pts0% weight
Achievement — · Improvement — · the higher one counts
- Specific care issues— pts0% weight
Achievement — · Improvement — · the higher one counts
- Overall rating— pts0% weight
Achievement — · Improvement — · the higher one counts
- Willingness to recommend— pts0% weight
Achievement — · Improvement — · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, home health aide
- Ownership
- For-profit
- Certified
- Since 1994
- Address
- 1220 Gay Street, Portsmouth, OH 45662
- ZIP codes served
- 40512, 43001, 43004, 43008, 43015, 43016, 43017, 43021, 43023, 43025, 43026, 43031
All 125 ZIP codesFewer ZIP codes
40512, 43001, 43004, 43008, 43015, 43016, 43017, 43021, 43023, 43025, 43026, 43031, 43032, 43033, 43035, 43040, 43046, 43050, 43054, 43055, 43056, 43061, 43062, 43064, 43065, 43068, 43071, 43074, 43076, 43080, 43081, 43082, 43085, 43102, 43103, 43105, 43107, 43110, 43112, 43116, 43119, 43123, 43125, 43126, 43130, 43136, 43137, 43140, 43143, 43146, 43147, 43148, 43149, 43150, 43154, 43155, 43157, 43162, 43201, 43202, 43203, 43204, 43205, 43206, 43207, 43209, 43211, 43212, 43213, 43214, 43215, 43217, 43219, 43220, 43221, 43222, 43223, 43224, 43227, 43228, 43229, 43230, 43231, 43232, 43235, 43240, 43344, 43701, 43720, 43725, 43731, 43739, 43740, 43746, 43760, 43762, 43764, 43767, 43771, 43777, 43783, 43802, 43822, 43830, 43844, 45613, 45616, 45629, 45630, 45638, 45645, 45648, 45652, 45653, 45657, 45659, 45661, 45662, 45663, 45671, 45682, 45684, 45690, 45693, 45694