Union Hospital Home Health Agency
Home health agency in Dover, Ohio
Quality of care
Patient survey
How patients did
Compared with the average Ohio agency. The dot is this agency; the grey tick is the state average.
Care started on timeBetter than average
99.0%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 96.1% · U.S. average 96.5% · 718 of 725 patients
Patients got better at walkingAbout average
88.0%Share of patients who could walk or move around more easily by the end of care.
State average 89.2% · U.S. average 88.6% · 559 of 602 patients
Falls with major injury· lower is betterBetter than average
0.6%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 1.0% · U.S. average 0.9% · 4 of 725 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
94.0%likely between 88.7% and 97.7%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
8.8%likely between 5.5% and 12.7%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBelow average
58.2%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 62.1% · U.S. average 64.2% · 248 of 426 patients
Got better at getting in and out of bedBelow average
89.7%Share of patients who needed less help getting in and out of bed by the end of care.
State average 91.3% · U.S. average 89.7% · 560 of 597 patients
Got better at bathingBelow average
87.5%Share of patients who needed less help washing themselves by the end of care.
State average 91.0% · U.S. average 90.6% · 550 of 606 patients
Less short of breathBetter than average
94.3%Share of patients who were less short of breath by the end of care.
State average 91.2% · U.S. average 91.3% · 401 of 431 patients
Got better at taking medicinesBelow average
85.8%Share of patients who could take their medicines correctly on their own by the end of care.
State average 89.8% · U.S. average 88.1% · 561 of 600 patients
Pressure ulcers that got worse or appeared· lower is betterBelow average
0.5%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 2 of 617 patients
Medication problems acted on in timeBetter than average
98.2%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 94.4% · U.S. average 94.5% · 712 of 725 patients
Met expected function at dischargeBetter than average
88.3%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 74.9% · U.S. average 71.7% · 535 of 606 patients
Medication list sent to the next providerBetter than average
97.6%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 83.2% · U.S. average 81.2% · 123 of 126 patients
Medication list given to the patientBetter than average
99.7%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 91.0% · U.S. average 92.2% · 594 of 596 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
4.2%likely between 3.1% and 5.7%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
0.79
21% below the national average
What patients said
79% would definitely recommend this agency, from 82 patient surveys.
State average 77% · U.S. average 79% · 29% response rate. Based on fewer than 100 surveys, so this rating could move with a few more.
- Care was professional
- 5 of 5
- Team communicated well
- 5 of 5
- Discussed medicines, pain and safety
- 5 of 5
- Rated the agency 9 or 10
- 5 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
56.4 of 100
Cohort average 32.2
Payment adjustment
+3.8%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization5.7 pts26.25% weight
Achievement 5.7 · Improvement 0.0 · the higher one counts
- Discharge to community6.7 pts5.83% weight
Achievement 6.7 · Improvement 0.0 · the higher one counts
- Improvement in dyspnea0.8 pts5.83% weight
Achievement 0.1 · Improvement 0.8 · the higher one counts
- Improvement in oral medications4.7 pts5.83% weight
Achievement 3.5 · Improvement 4.7 · the higher one counts
- Improvement in mobility4.1 pts8.75% weight
Achievement 4.1 · Improvement 3.9 · the higher one counts
- Improvement in self-care6.2 pts8.75% weight
Achievement 6.2 · Improvement 5.8 · the higher one counts
- ED use2.9 pts8.75% weight
Achievement 1.3 · Improvement 2.9 · the higher one counts
- Care of patients10.0 pts6% weight
Achievement 10.0 · Improvement 9.0 · the higher one counts
- Communication6.4 pts6% weight
Achievement 6.4 · Improvement 2.8 · the higher one counts
- Specific care issues10.0 pts6% weight
Achievement 10.0 · Improvement 9.0 · the higher one counts
- Overall rating5.1 pts6% weight
Achievement 5.1 · Improvement 2.1 · the higher one counts
- Willingness to recommend6.6 pts6% weight
Achievement 6.6 · Improvement 5.7 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, speech therapy, social work, home health aide
- Ownership
- Non-profit
- Certified
- Since 1987
- Address
- 320 Oxford Street, Dover, OH 44622
- ZIP codes served
- 43749, 43804, 43824, 43832, 43837, 43840, 43845, 43907, 43973, 43986, 43988, 44608
All 39 ZIP codesFewer ZIP codes
43749, 43804, 43824, 43832, 43837, 43840, 43845, 43907, 43973, 43986, 43988, 44608, 44610, 44612, 44615, 44620, 44621, 44622, 44624, 44626, 44627, 44629, 44639, 44643, 44644, 44653, 44654, 44656, 44657, 44663, 44675, 44678, 44680, 44681, 44682, 44683, 44693, 44695, 44699