Home health agencies in North Carolina

Every Medicare-certified agency in North Carolina, with Medicare's quality and patient survey ratings.

166

certified agencies

3.7

average quality star

98%

start care on time

cities served

Highest rated in North Carolina

By Medicare's quality star, then patient survey star.

Cities

All 97 cities →

How North Carolina compares

The average North Carolina agency against the national average.

Care started on timeBetter than the U.S. average98.2% · U.S. 96.5%

Patients got better at walkingBetter than the U.S. average91.7% · U.S. 88.6%

Falls with major injury· lower is betterAbout the U.S. average1.0% · U.S. 0.9%

Patients sent home to the communityU.S. 77.7%

Medicare publishes this one per agency, not per state.

Preventable hospital stays during careU.S. 10.8%

Medicare publishes this one per agency, not per state.

North Carolina home health hotline

North Carolina Division of Health Service Regulation, Complaint Intake Unit. North Carolina’s complaint page

Hours, as the state lists them: “Complaint Hotline Hours: 9:00 a.m. - 12:00 p.m. and 1:00 p.m. - 4:00 p.m. weekdays, except holidays.”

For abuse, neglect or a safety problem, call the hotline the same day. Otherwise Medicare.gov’s order is the agency’s administrator first, then the hotline. The agency may not treat your parent worse for complaining.

What happens after you call →

From CMS’s list of State Survey Agency contacts and North Carolina’s own page, checked October 16, 2026.