October 1 update. Our PDGM and ICD-10 tools now use the FY2027 code set: 190 codes added, 30 deleted, and no existing code changed clinical group.

See what changed

Home health agencies in New York

Every Medicare-certified agency in New York, with Medicare's quality and patient survey ratings.

100

certified agencies

3.6

average quality star

98%

start care on time

62

cities served

Highest rated in New York

By Medicare's quality star, then patient survey star.

Cities

How New York compares

The average New York agency against the national average.

Care started on timeAbout the U.S. average97.8% · U.S. 96.5%
Patients got better at walkingBetter than the U.S. average90.6% · U.S. 88.6%
Falls with major injury· lower is betterBetter than the U.S. average0.6% · U.S. 0.9%
Patients sent home to the communityU.S. 77.7%

Medicare publishes this one per agency, not per state.

Preventable hospital stays during careU.S. 10.8%

Medicare publishes this one per agency, not per state.

New York home health hotline

CMS's list gives New York's number as 1-800-663-6114. New York's own complaint form gives that number for complaints about doctors in private practice, so we show the home health hotline from New York's home care pages.

New York State Department of Health, Division of Home and Community Based Care. New York’s complaint page

“The federally mandated Home Health Hotline (1-800-628-5972) can be called 24 hours per day, seven days per week. The hotline is manned from 8:30 a.m. to 4:45 p.m. Monday through Friday.”

For abuse, neglect or a safety problem, call the hotline the same day. Otherwise Medicare.gov’s order is the agency’s administrator first, then the hotline. The agency may not treat your parent worse for complaining.

What happens after you call →

From CMS’s list of State Survey Agency contacts and New York’s own page, checked October 16, 2026.

This is CMS data, not a Logicly rating. Better, about and below compare the state with the U.S. average. That is Logicly's reading of CMS numbers, not a CMS rating.