October 1 update. Our PDGM and ICD-10 tools now use the FY2027 code set: 190 codes added, 30 deleted, and no existing code changed clinical group.

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Medicare-certified home health agency

Centerwell Home Health

Home health agency in Independence, Missouri

CMS Care Compare, released 2026-07-15

Quality of care

Patient survey

How patients did

Compared with the average Missouri agency. The dot is this agency; the solid line is the state average, the dashed line the U.S.

Care started on time100.0%
Better than the Missouri averageState average 98.2%U.S. average 96.5%1857 of 1857 patients
What this measures

Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.

Patients got better at walking92.5%
Better than the Missouri averageState average 90.7%U.S. average 88.6%1339 of 1425 patients
What this measures

Share of patients who could walk or move around more easily by the end of care.

Falls with major injury · lower is better0.8%
About the Missouri averageState average 1.0%U.S. average 0.9%15 of 1853 patients
What this measures

Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.

Patients sent home to the community92.0%

likely between 88.7% and 93.8%

Medicare: Better Than National RateU.S. rate 77.7%
What this measures

Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.

Preventable hospital stays during care · lower is better6.3%

likely between 4.5% and 8.4%

Medicare: Better Than National RateU.S. rate 10.8%
What this measures

Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.

See all 17 measures
Checked on flu shot64.8%
About the Missouri averageState average 64.3%U.S. average 64.2%746 of 1151 patients
What this measures

Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.

Got better at getting in and out of bed92.0%
About the Missouri averageState average 92.7%U.S. average 89.7%1353 of 1426 patients
What this measures

Share of patients who needed less help getting in and out of bed by the end of care.

Got better at bathing94.3%
Better than the Missouri averageState average 92.6%U.S. average 90.6%1369 of 1427 patients
What this measures

Share of patients who needed less help washing themselves by the end of care.

Less short of breath92.2%
About the Missouri averageState average 92.8%U.S. average 91.3%1291 of 1392 patients
What this measures

Share of patients who were less short of breath by the end of care.

Got better at taking medicines87.4%
Below the Missouri averageState average 91.0%U.S. average 88.1%1277 of 1423 patients
What this measures

Share of patients who could take their medicines correctly on their own by the end of care.

Pressure ulcers that got worse or appeared · lower is better0.2%
About the Missouri averageState average 0.3%U.S. average 0.2%3 of 1463 patients
What this measures

Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.

Medication problems acted on in time98.9%
Better than the Missouri averageState average 95.8%U.S. average 94.5%1836 of 1857 patients
What this measures

Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.

Met expected function at discharge82.1%
Better than the Missouri averageState average 80.0%U.S. average 71.7%1171 of 1427 patients
What this measures

Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.

Medication list sent to the next provider77.7%
Below the Missouri averageState average 86.3%U.S. average 81.2%379 of 488 patients
What this measures

Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.

Medication list given to the patient98.1%
Better than the Missouri averageState average 95.4%U.S. average 92.2%1334 of 1360 patients
What this measures

Share of patients given their current medication list in a timely way when discharged to a home or similar setting.

Preventable readmission within 30 days · lower is better4.3%

likely between 3.3% and 5.5%

Medicare: Same As National RateU.S. rate 4.1%
What this measures

Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.

Medicare spending per episode1.03

3% above the national average

What patients said

Some surveys

288 completed surveys · 27% response rate

Based on 100 to 299 surveys.

  • Care was professional
  • Team communicated well
  • Discussed medicines, pain and safety
  • Rated the agency 9 or 10

86% would definitely recommend this agency

State average 81% · U.S. average 79%

Medicare payment

Cohort

Larger-volume

Total performance score

46.5 of 100

Cohort average 32.2

Payment adjustment

+2.3%

Payment year 2026

How it's calculated
MeasureWeightAchievementImprovementCounted
Potentially preventable hospitalization26.25%0.22.92.9
Discharge to community5.83%9.78.59.7
Improvement in dyspnea5.83%7.03.27.0
Improvement in oral medications5.83%1.10.11.1
Improvement in mobility8.75%10.09.010.0
Improvement in self-care8.75%10.09.010.0
ED use8.75%0.01.21.2
Care of patients6.00%3.10.03.1
Communication6.00%5.30.05.3
Specific care issues6.00%6.91.96.9
Overall rating6.00%0.40.00.4
Willingness to recommend6.00%0.70.00.7

About the agency

Services
Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
Ownership
For-profit
Certified since
2012
Address
20101 E Jackson Drive, Ste D, Independence, MO 64057
ZIP codes served
64001, 64011, 64012, 64014, 64015, 64016, 64019, 64020, 64021, 64022, 64029, 64030
All 79 ZIP codes

64001, 64011, 64012, 64014, 64015, 64016, 64019, 64020, 64021, 64022, 64029, 64030, 64034, 64037, 64040, 64050, 64052, 64053, 64054, 64055, 64056, 64057, 64058, 64061, 64063, 64064, 64065, 64067, 64070, 64071, 64074, 64075, 64076, 64078, 64080, 64081, 64082, 64083, 64086, 64088, 64093, 64096, 64097, 64105, 64106, 64108, 64109, 64110, 64111, 64112, 64113, 64114, 64120, 64123, 64124, 64125, 64126, 64127, 64128, 64129, 64130, 64131, 64132, 64133, 64134, 64136, 64137, 64138, 64139, 64145, 64146, 64701, 64725, 64733, 64734, 64739, 64742, 64746, 64747

Data from CMS Care Compare, released 2026-07-15. This is CMS data, not a Logicly rating.

Better, about and below compare the agency with the state average. That is Logicly's reading of CMS numbers, not a CMS rating.

  • Average Medicare spending associated with an agency's home health episodes compared with all home health episodes nationally - agency score: January 01, 2023-December 31, 2024
  • Average Medicare spending associated with an agency's home health episodes compared with all home health episodes nationally - count: January 01, 2023-December 31, 2024
  • Changes in skin integrity post-acute care: pressure ulcer/injury: October 01, 2024-September 30, 2025
  • Discharge Function Score: October 01, 2024-September 30, 2025
  • How often a patient had one or more falls with a major injury: October 01, 2024-September 30, 2025
  • How often home health patients, who have had a recent hospital stay, had a preventable hospital readmission within 30 days of discharge from home health: January 01, 2022-December 31, 2024
  • How often patients got better at bathing: October 01, 2024-September 30, 2025
  • How often patients got better at getting in and out of bed: October 01, 2024-September 30, 2025
  • How often patients got better at taking their drugs correctly by mouth: October 01, 2024-September 30, 2025
  • How often patients got better at walking or moving around: October 01, 2024-September 30, 2025
  • How often patients remained at home within 31 days of being discharged from home health: January 01, 2023-December 31, 2024
  • How often patients were admitted to the hospital for a potentially-preventable condition while receiving home health care: January 01, 2024-December 31, 2024
  • How often patients' breathing improved: October 01, 2024-September 30, 2025
  • How often the home health team began their patients' care in a timely manner: October 01, 2024-September 30, 2025
  • How often the home health team checked patients' medications and got doctor's orders for medication issues in a timely manner: October 01, 2024-September 30, 2025
  • How often the home health team made sure that their patients have received a flu shot for the current flu season: October 01, 2024-September 30, 2025
  • Transfer of Health Information to the Patient: October 01, 2024-September 30, 2025
  • Transfer of Health Information to the Provider: October 01, 2024-September 30, 2025