Caring Hearts Homecare Inc
Home health agency in Wilmington, Massachusetts
Quality of care
Patient survey
How patients did
Compared with the average Massachusetts agency. The dot is this agency; the grey tick is the state average.
Care started on timeAbout average
96.0%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 96.5% · U.S. average 96.5% · 309 of 322 patients
Patients got better at walkingAbout average
88.5%Share of patients who could walk or move around more easily by the end of care.
State average 89.8% · U.S. average 88.6% · 43 of 54 patients
Falls with major injury· lower is betterBetter than average
0.6%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 1.0% · U.S. average 0.9% · 2 of 320 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
This measure currently does not have data or provider has been certified/recertified for less than 6 months.
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
This measure currently does not have data or provider has been certified/recertified for less than 6 months.
See all 17 measuresShow fewer
Checked on flu shotBelow average
36.6%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 65.5% · U.S. average 64.2% · 83 of 227 patients
Got better at getting in and out of bedBelow average
89.0%Share of patients who needed less help getting in and out of bed by the end of care.
State average 92.0% · U.S. average 89.7% · 38 of 53 patients
Got better at bathingBetter than average
100.0%Share of patients who needed less help washing themselves by the end of care.
State average 91.2% · U.S. average 90.6% · 55 of 59 patients
Less short of breathBetter than average
100.0%Share of patients who were less short of breath by the end of care.
State average 91.0% · U.S. average 91.3% · 81 of 81 patients
Got better at taking medicinesBetter than average
92.3%Share of patients who could take their medicines correctly on their own by the end of care.
State average 87.9% · U.S. average 88.1% · 72 of 83 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.0%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 0 of 88 patients
Medication problems acted on in timeBetter than average
97.5%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 94.5% · U.S. average 94.5% · 314 of 322 patients
Met expected function at dischargeBelow average
36.1%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 78.1% · U.S. average 71.7% · 30 of 83 patients
Medication list sent to the next providerBetter than average
100.0%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 80.9% · U.S. average 81.2% · 231 of 231 patients
Medication list given to the patientBetter than average
96.5%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 93.2% · U.S. average 92.2% · 84 of 87 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
This measure currently does not have data or provider has been certified/recertified for less than 6 months.
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
—
This measure currently does not have data or provider has been certified/recertified for less than 6 months.
What patients said
71% would definitely recommend this agency, from 59 patient surveys.
State average 77% · U.S. average 79% · 13% response rate. Based on fewer than 100 surveys, so this rating could move with a few more.
- Care was professional
- 2 of 5
- Team communicated well
- 1 of 5
- Discussed medicines, pain and safety
- 3 of 5
- Rated the agency 9 or 10
- 2 of 5
Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.
Medicare payment
Medicare has not scored this agency in the value-based purchasing program for this payment year.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, home health aide
- Ownership
- For-profit
- Certified
- Since 2013
- Address
- 188 Main Street, Suite 201, Wilmington, MA 01887
- ZIP codes served
- 01803, 01821, 01826, 01840, 01843, 01844, 01879, 01887, 01902, 01905, 02072, 02108
All 61 ZIP codesFewer ZIP codes
01803, 01821, 01826, 01840, 01843, 01844, 01879, 01887, 01902, 01905, 02072, 02108, 02109, 02110, 02113, 02114, 02115, 02116, 02118, 02119, 02120, 02121, 02122, 02124, 02125, 02126, 02127, 02128, 02129, 02130, 02131, 02132, 02134, 02135, 02136, 02139, 02141, 02145, 02148, 02149, 02150, 02151, 02152, 02155, 02169, 02170, 02171, 02188, 02189, 02210, 02215, 02301, 02302, 02368, 02370, 02445, 02446, 02458, 02461, 02767, 02780