Better Healthcare Solutions LLC
Home health agency in Springfield, Massachusetts
Quality of care
Patient survey
How patients did
Compared with the average Massachusetts agency. The dot is this agency; the grey tick is the state average.
Care started on timeBelow average
58.0%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 96.5% · U.S. average 96.5% · 91 of 157 patients
Patients got better at walkingBelow average
44.8%Share of patients who could walk or move around more easily by the end of care.
State average 89.8% · U.S. average 88.6% · 7 of 39 patients
Falls with major injury· lower is betterBetter than average
0.6%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 1.0% · U.S. average 0.9% · 1 of 158 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
This measure currently does not have data or provider has been certified/recertified for less than 6 months.
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
This measure currently does not have data or provider has been certified/recertified for less than 6 months.
See all 17 measuresShow fewer
Checked on flu shotBelow average
41.6%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 65.5% · U.S. average 64.2% · 47 of 113 patients
Got better at getting in and out of bedBelow average
31.0%Share of patients who needed less help getting in and out of bed by the end of care.
State average 92.0% · U.S. average 89.7% · 5 of 41 patients
Got better at bathingBelow average
41.0%Share of patients who needed less help washing themselves by the end of care.
State average 91.2% · U.S. average 90.6% · 11 of 42 patients
Less short of breathBelow average
53.0%Share of patients who were less short of breath by the end of care.
State average 91.0% · U.S. average 91.3% · 15 of 36 patients
Got better at taking medicinesBelow average
45.5%Share of patients who could take their medicines correctly on their own by the end of care.
State average 87.9% · U.S. average 88.1% · 18 of 49 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.0%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 0 of 53 patients
Medication problems acted on in timeBelow average
79.8%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 94.5% · U.S. average 94.5% · 126 of 158 patients
Met expected function at dischargeBelow average
46.9%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 78.1% · U.S. average 71.7% · 23 of 49 patients
Medication list sent to the next providerBelow average
56.4%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 80.9% · U.S. average 81.2% · 62 of 110 patients
Medication list given to the patientBelow average
80.4%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 93.2% · U.S. average 92.2% · 37 of 46 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
This measure currently does not have data or provider has been certified/recertified for less than 6 months.
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
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This measure currently does not have data or provider has been certified/recertified for less than 6 months.
What patients said
No survey results are available for this period.
Medicare payment
Medicare has not scored this agency in the value-based purchasing program for this payment year.
About the agency
- Services
- Nursing, home health aide
- Ownership
- For-profit
- Certified
- Since 2021
- Address
- 120 Maple Street, Suite 401, Springfield, MA 01103
- ZIP codes served
- 01001, 01007, 01013, 01020, 01028, 01030, 01040, 01056, 01069, 01085, 01089, 01095
All 24 ZIP codesFewer ZIP codes
01001, 01007, 01013, 01020, 01028, 01030, 01040, 01056, 01069, 01085, 01089, 01095, 01103, 01104, 01105, 01106, 01107, 01108, 01109, 01118, 01119, 01128, 01129, 01151