Maestro-Connections VNA
Home health agency in Lawrence, Massachusetts
Quality of care
Patient survey
How patients did
Compared with the average Massachusetts agency. The dot is this agency; the grey tick is the state average.
Care started on timeBelow average
73.1%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 96.5% · U.S. average 96.5% · 114 of 156 patients
Patients got better at walkingBelow average
66.3%Share of patients who could walk or move around more easily by the end of care.
State average 89.8% · U.S. average 88.6% · 37 of 96 patients
Falls with major injury· lower is betterBetter than average
0.6%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 1.0% · U.S. average 0.9% · 1 of 157 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
This measure currently does not have data or provider has been certified/recertified for less than 6 months.
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
This measure currently does not have data or provider has been certified/recertified for less than 6 months.
See all 17 measuresShow fewer
Checked on flu shotBelow average
45.9%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 65.5% · U.S. average 64.2% · 62 of 135 patients
Got better at getting in and out of bedBelow average
56.3%Share of patients who needed less help getting in and out of bed by the end of care.
State average 92.0% · U.S. average 89.7% · 33 of 96 patients
Got better at bathingBelow average
55.7%Share of patients who needed less help washing themselves by the end of care.
State average 91.2% · U.S. average 90.6% · 35 of 103 patients
Less short of breathBelow average
73.0%Share of patients who were less short of breath by the end of care.
State average 91.0% · U.S. average 91.3% · 49 of 90 patients
Got better at taking medicinesBelow average
78.8%Share of patients who could take their medicines correctly on their own by the end of care.
State average 87.9% · U.S. average 88.1% · 67 of 106 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.0%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 0 of 112 patients
Medication problems acted on in timeBelow average
49.7%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 94.5% · U.S. average 94.5% · 78 of 157 patients
Met expected function at dischargeBelow average
35.1%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 78.1% · U.S. average 71.7% · 33 of 94 patients
Medication list sent to the next providerBetter than average
84.1%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 80.9% · U.S. average 81.2% · 58 of 69 patients
Medication list given to the patientBelow average
72.7%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 93.2% · U.S. average 92.2% · 64 of 88 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
This measure currently does not have data or provider has been certified/recertified for less than 6 months.
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
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This measure currently does not have data or provider has been certified/recertified for less than 6 months.
What patients said
95% would definitely recommend this agency, from 16 patient surveys.
State average 77% · U.S. average 79% · 7% response rate. Based on fewer than 100 surveys, so this rating could move with a few more.
- Care was professional
- Not rated yet
- Team communicated well
- Not rated yet
- Discussed medicines, pain and safety
- Not rated yet
- Rated the agency 9 or 10
- Not rated yet
Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.
Medicare payment
Medicare has not scored this agency in the value-based purchasing program for this payment year.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- For-profit
- Certified
- Since 2012
- Address
- 439 S Union Street, Bldg 2, Suite 209, Lawrence, MA 01843
- ZIP codes served
- 01540, 01550, 01570, 01604, 01605, 01607, 01609, 01610, 01810, 01821, 01826, 01830
All 36 ZIP codesFewer ZIP codes
01540, 01550, 01570, 01604, 01605, 01607, 01609, 01610, 01810, 01821, 01826, 01830, 01831, 01832, 01840, 01841, 01842, 01843, 01844, 01845, 01850, 01851, 01852, 01854, 01864, 01876, 01902, 01905, 01913, 01960, 01970, 02139, 02140, 02148, 02149, 02155