Community Nurse Home Care
Home health agency in Fairhaven, Massachusetts
Quality of care
Patient survey
How patients did
Compared with the average Massachusetts agency. The dot is this agency; the grey tick is the state average.
Care started on timeBetter than average
100.0%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 96.5% · U.S. average 96.5% · 2249 of 2249 patients
Patients got better at walkingBetter than average
92.0%Share of patients who could walk or move around more easily by the end of care.
State average 89.8% · U.S. average 88.6% · 1467 of 1555 patients
Falls with major injury· lower is betterBetter than average
0.5%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 1.0% · U.S. average 0.9% · 11 of 2246 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
95.0%likely between 92.5% and 96.6%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
8.8%likely between 7.4% and 10.6%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBelow average
49.9%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 65.5% · U.S. average 64.2% · 722 of 1446 patients
Got better at getting in and out of bedAbout average
93.2%Share of patients who needed less help getting in and out of bed by the end of care.
State average 92.0% · U.S. average 89.7% · 1486 of 1553 patients
Got better at bathingBetter than average
92.8%Share of patients who needed less help washing themselves by the end of care.
State average 91.2% · U.S. average 90.6% · 1500 of 1555 patients
Less short of breathBelow average
87.9%Share of patients who were less short of breath by the end of care.
State average 91.0% · U.S. average 91.3% · 1471 of 1558 patients
Got better at taking medicinesBetter than average
89.8%Share of patients who could take their medicines correctly on their own by the end of care.
State average 87.9% · U.S. average 88.1% · 1442 of 1547 patients
Pressure ulcers that got worse or appeared· lower is betterBelow average
0.5%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 6 of 1612 patients
Medication problems acted on in timeAbout average
94.0%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 94.5% · U.S. average 94.5% · 2115 of 2249 patients
Met expected function at dischargeBetter than average
81.5%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 78.1% · U.S. average 71.7% · 1267 of 1555 patients
Medication list sent to the next providerBetter than average
100.0%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 80.9% · U.S. average 81.2% · 868 of 868 patients
Medication list given to the patientBetter than average
100.0%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 93.2% · U.S. average 92.2% · 1376 of 1376 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
3.1%likely between 2.4% and 3.9%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
1.06
6% above the national average
What patients said
93% would definitely recommend this agency, from 304 patient surveys.
State average 77% · U.S. average 79% · 31% response rate. Based on 300 or more surveys, so this rating is steady.
- Care was professional
- 5 of 5
- Team communicated well
- 5 of 5
- Discussed medicines, pain and safety
- 5 of 5
- Rated the agency 9 or 10
- 5 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
55.4 of 100
Cohort average 32.2
Payment adjustment
+3.7%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization0.0 pts26.25% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Discharge to community3.3 pts5.83% weight
Achievement 3.3 · Improvement 0.0 · the higher one counts
- Improvement in dyspnea2.2 pts5.83% weight
Achievement 2.2 · Improvement 2.1 · the higher one counts
- Improvement in oral medications5.0 pts5.83% weight
Achievement 5.0 · Improvement 0.0 · the higher one counts
- Improvement in mobility10.0 pts8.75% weight
Achievement 10.0 · Improvement 0.0 · the higher one counts
- Improvement in self-care10.0 pts8.75% weight
Achievement 10.0 · Improvement 0.0 · the higher one counts
- ED use3.6 pts8.75% weight
Achievement 3.6 · Improvement 2.3 · the higher one counts
- Care of patients9.2 pts6% weight
Achievement 9.2 · Improvement 6.5 · the higher one counts
- Communication10.0 pts6% weight
Achievement 10.0 · Improvement 9.0 · the higher one counts
- Specific care issues10.0 pts6% weight
Achievement 10.0 · Improvement 9.0 · the higher one counts
- Overall rating8.5 pts6% weight
Achievement 8.5 · Improvement 7.1 · the higher one counts
- Willingness to recommend10.0 pts6% weight
Achievement 10.0 · Improvement 9.0 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- Non-profit
- Certified
- Since 1966
- Address
- 62 Center St, Fairhaven, MA 02719
- ZIP codes served
- 02330, 02344, 02346, 02347, 02532, 02538, 02558, 02571, 02576, 02702, 02714, 02717
All 35 ZIP codesFewer ZIP codes
02330, 02344, 02346, 02347, 02532, 02538, 02558, 02571, 02576, 02702, 02714, 02717, 02718, 02719, 02720, 02721, 02723, 02724, 02725, 02726, 02738, 02739, 02740, 02743, 02744, 02745, 02746, 02747, 02748, 02770, 02777, 02779, 02780, 02790, 02791