Caretenders Home Health of Henderson
Home health agency in Henderson, Kentucky
Quality of care
Patient survey
How patients did
Compared with the average Kentucky agency. The dot is this agency; the grey tick is the state average.
Care started on timeAbout average
98.0%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 97.6% · U.S. average 96.5% · 545 of 556 patients
Patients got better at walkingBelow average
85.2%Share of patients who could walk or move around more easily by the end of care.
State average 90.5% · U.S. average 88.6% · 306 of 348 patients
Falls with major injury· lower is betterBelow average
1.4%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 1.0% · U.S. average 0.9% · 8 of 556 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
94.9%likely between 90.6% and 97.9%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
12.1%likely between 8.7% and 16.5%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotAbout average
59.2%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 58.5% · U.S. average 64.2% · 209 of 353 patients
Got better at getting in and out of bedBelow average
89.6%Share of patients who needed less help getting in and out of bed by the end of care.
State average 92.0% · U.S. average 89.7% · 319 of 347 patients
Got better at bathingBelow average
89.8%Share of patients who needed less help washing themselves by the end of care.
State average 92.9% · U.S. average 90.6% · 329 of 348 patients
Less short of breathBelow average
89.9%Share of patients who were less short of breath by the end of care.
State average 93.7% · U.S. average 91.3% · 327 of 346 patients
Got better at taking medicinesBelow average
85.9%Share of patients who could take their medicines correctly on their own by the end of care.
State average 90.5% · U.S. average 88.1% · 312 of 345 patients
Pressure ulcers that got worse or appeared· lower is betterBetter than average
0.0%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 0 of 355 patients
Medication problems acted on in timeAbout average
94.8%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 96.0% · U.S. average 94.5% · 527 of 556 patients
Met expected function at dischargeBetter than average
76.0%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 74.5% · U.S. average 71.7% · 266 of 350 patients
Medication list sent to the next providerBetter than average
100.0%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 85.4% · U.S. average 81.2% · 221 of 221 patients
Medication list given to the patientBetter than average
100.0%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 92.6% · U.S. average 92.2% · 332 of 332 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
3.9%likely between 2.9% and 5.2%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
1.14
14% above the national average
What patients said
87% would definitely recommend this agency, from 152 patient surveys.
State average 84% · U.S. average 79% · 36% response rate. Based on 100 to 299 surveys.
- Care was professional
- 5 of 5
- Team communicated well
- 5 of 5
- Discussed medicines, pain and safety
- 5 of 5
- Rated the agency 9 or 10
- 5 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
44.3 of 100
Cohort average 32.2
Payment adjustment
+1.9%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization5.0 pts26.25% weight
Achievement 5.0 · Improvement 2.1 · the higher one counts
- Discharge to community0.0 pts5.83% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in dyspnea5.0 pts5.83% weight
Achievement 5.0 · Improvement 0.0 · the higher one counts
- Improvement in oral medications3.7 pts5.83% weight
Achievement 3.7 · Improvement 0.0 · the higher one counts
- Improvement in mobility5.2 pts8.75% weight
Achievement 5.2 · Improvement 0.0 · the higher one counts
- Improvement in self-care5.3 pts8.75% weight
Achievement 5.3 · Improvement 0.0 · the higher one counts
- ED use0.0 pts8.75% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Care of patients7.8 pts6% weight
Achievement 7.8 · Improvement 4.2 · the higher one counts
- Communication4.9 pts6% weight
Achievement 4.9 · Improvement 0.7 · the higher one counts
- Specific care issues7.9 pts6% weight
Achievement 7.9 · Improvement 0.0 · the higher one counts
- Overall rating3.2 pts6% weight
Achievement 3.2 · Improvement 0.7 · the higher one counts
- Willingness to recommend4.4 pts6% weight
Achievement 4.4 · Improvement 0.0 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- For-profit
- Certified
- Since 1986
- Address
- 505 Klutey Park Plaza Drive, Suite a, Henderson, KY 42420
- ZIP codes served
- 42404, 42406, 42419, 42420, 42437, 42451, 42452, 42455, 42458, 42459, 42461, 42462