Personal Touch Home Care of Ky
Home health agency in Columbia, Kentucky
Quality of care
Patient survey
How patients did
Compared with the average Kentucky agency. The dot is this agency; the grey tick is the state average.
Care started on timeAbout average
99.1%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 97.6% · U.S. average 96.5% · 217 of 219 patients
Patients got better at walkingAbout average
91.7%Share of patients who could walk or move around more easily by the end of care.
State average 90.5% · U.S. average 88.6% · 130 of 153 patients
Falls with major injury· lower is betterBelow average
3.3%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 1.0% · U.S. average 0.9% · 7 of 214 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
92.5%likely between 85.7% and 97.7%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
8.9%likely between 4.6% and 16.6%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBelow average
25.3%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 58.5% · U.S. average 64.2% · 42 of 166 patients
Got better at getting in and out of bedAbout average
91.4%Share of patients who needed less help getting in and out of bed by the end of care.
State average 92.0% · U.S. average 89.7% · 135 of 152 patients
Got better at bathingBelow average
90.6%Share of patients who needed less help washing themselves by the end of care.
State average 92.9% · U.S. average 90.6% · 134 of 154 patients
Less short of breathBelow average
73.1%Share of patients who were less short of breath by the end of care.
State average 93.7% · U.S. average 91.3% · 97 of 149 patients
Got better at taking medicinesAbout average
90.1%Share of patients who could take their medicines correctly on their own by the end of care.
State average 90.5% · U.S. average 88.1% · 122 of 148 patients
Pressure ulcers that got worse or appeared· lower is betterBetter than average
0.0%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 0 of 166 patients
Medication problems acted on in timeBetter than average
97.7%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 96.0% · U.S. average 94.5% · 216 of 221 patients
Met expected function at dischargeBelow average
71.0%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 74.5% · U.S. average 71.7% · 108 of 152 patients
Medication list sent to the next providerBelow average
73.8%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 85.4% · U.S. average 81.2% · 48 of 65 patients
Medication list given to the patientBetter than average
95.5%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 92.6% · U.S. average 92.2% · 147 of 154 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
5.2%likely between 3.9% and 7.5%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
1.05
5% above the national average
What patients said
88% would definitely recommend this agency, from 49 patient surveys.
State average 84% · U.S. average 79% · 27% response rate. Based on fewer than 100 surveys, so this rating could move with a few more.
- Care was professional
- 5 of 5
- Team communicated well
- 5 of 5
- Discussed medicines, pain and safety
- 3 of 5
- Rated the agency 9 or 10
- 5 of 5
Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.
Medicare payment
Cohort
Larger-volume
Total performance score
62.2 of 100
Cohort average 32.2
Payment adjustment
+4.7%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization10.0 pts26.25% weight
Achievement 10.0 · Improvement 9.0 · the higher one counts
- Discharge to community4.5 pts5.83% weight
Achievement 4.5 · Improvement 4.3 · the higher one counts
- Improvement in dyspnea4.4 pts5.83% weight
Achievement 4.4 · Improvement 0.0 · the higher one counts
- Improvement in oral medications5.2 pts5.83% weight
Achievement 4.5 · Improvement 5.2 · the higher one counts
- Improvement in mobility4.3 pts8.75% weight
Achievement 3.1 · Improvement 4.3 · the higher one counts
- Improvement in self-care4.9 pts8.75% weight
Achievement 4.4 · Improvement 4.9 · the higher one counts
- ED use0.0 pts8.75% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Care of patients10.0 pts6% weight
Achievement 10.0 · Improvement 9.0 · the higher one counts
- Communication2.8 pts6% weight
Achievement 2.8 · Improvement 0.0 · the higher one counts
- Specific care issues0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Overall rating10.0 pts6% weight
Achievement 10.0 · Improvement 9.0 · the higher one counts
- Willingness to recommend10.0 pts6% weight
Achievement 10.0 · Improvement 9.0 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, home health aide
- Ownership
- For-profit
- Certified
- Since 1985
- Address
- 801 Burkesville Street, Columbia, KY 42728
- ZIP codes served
- 42129, 42528, 42539, 42566, 42629, 42642, 42715, 42728, 42733, 42741, 42743, 42753