Northwest Home Health & Rehab
Home health agency in Lake in the Hills, Illinois
Quality of care
Patient survey
How patients did
Compared with the average Illinois agency. The dot is this agency; the grey tick is the state average.
Care started on timeAbout average
97.1%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 96.7% · U.S. average 96.5% · 707 of 728 patients
Patients got better at walkingBetter than average
100.0%Share of patients who could walk or move around more easily by the end of care.
State average 85.4% · U.S. average 88.6% · 465 of 497 patients
Falls with major injury· lower is betterBelow average
1.1%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.8% · U.S. average 0.9% · 8 of 728 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
85.7%likely between 82.6% and 88.9%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
14.5%likely between 11.7% and 17.6%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBetter than average
82.8%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 66.3% · U.S. average 64.2% · 419 of 506 patients
Got better at getting in and out of bedBetter than average
100.0%Share of patients who needed less help getting in and out of bed by the end of care.
State average 87.5% · U.S. average 89.7% · 479 of 497 patients
Got better at bathingBetter than average
99.3%Share of patients who needed less help washing themselves by the end of care.
State average 89.4% · U.S. average 90.6% · 470 of 497 patients
Less short of breathBetter than average
98.3%Share of patients who were less short of breath by the end of care.
State average 90.0% · U.S. average 91.3% · 495 of 496 patients
Got better at taking medicinesBelow average
85.5%Share of patients who could take their medicines correctly on their own by the end of care.
State average 87.0% · U.S. average 88.1% · 321 of 491 patients
Pressure ulcers that got worse or appeared· lower is betterBetter than average
0.0%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.3% · U.S. average 0.2% · 1 of 523 patients
Medication problems acted on in timeBelow average
93.3%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 94.9% · U.S. average 94.5% · 679 of 728 patients
Met expected function at dischargeBetter than average
79.7%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 71.7% · U.S. average 71.7% · 396 of 497 patients
Medication list sent to the next providerBetter than average
96.6%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 84.7% · U.S. average 81.2% · 365 of 378 patients
Medication list given to the patientAbout average
95.8%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 94.6% · U.S. average 92.2% · 323 of 337 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
4.3%likely between 3.3% and 5.7%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
1.07
7% above the national average
What patients said
70% would definitely recommend this agency, from 92 patient surveys.
State average 76% · U.S. average 79% · 17% response rate. Based on fewer than 100 surveys, so this rating could move with a few more.
- Care was professional
- 4 of 5
- Team communicated well
- 4 of 5
- Discussed medicines, pain and safety
- 2 of 5
- Rated the agency 9 or 10
- 3 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
37.3 of 100
Cohort average 32.2
Payment adjustment
+0.8%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization0.0 pts26.25% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Discharge to community1.8 pts5.83% weight
Achievement 1.8 · Improvement 1.3 · the higher one counts
- Improvement in dyspnea10.0 pts5.83% weight
Achievement 10.0 · Improvement 9.0 · the higher one counts
- Improvement in oral medications5.8 pts5.83% weight
Achievement 5.8 · Improvement 0.0 · the higher one counts
- Improvement in mobility10.0 pts8.75% weight
Achievement 10.0 · Improvement 9.0 · the higher one counts
- Improvement in self-care10.0 pts8.75% weight
Achievement 10.0 · Improvement 9.0 · the higher one counts
- ED use0.0 pts8.75% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Care of patients3.2 pts6% weight
Achievement 3.0 · Improvement 3.2 · the higher one counts
- Communication3.2 pts6% weight
Achievement 3.2 · Improvement 1.9 · the higher one counts
- Specific care issues0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Overall rating4.7 pts6% weight
Achievement 1.3 · Improvement 4.7 · the higher one counts
- Willingness to recommend4.8 pts6% weight
Achievement 0.6 · Improvement 4.8 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- For-profit
- Certified
- Since 2005
- Address
- 9249 South Route 31, Lake in the Hills, IL 60156
- ZIP codes served
- 60002, 60004, 60007, 60010, 60012, 60013, 60014, 60016, 60018, 60020, 60030, 60033
All 87 ZIP codesFewer ZIP codes
60002, 60004, 60007, 60010, 60012, 60013, 60014, 60016, 60018, 60020, 60030, 60033, 60034, 60041, 60042, 60046, 60047, 60050, 60051, 60056, 60062, 60067, 60068, 60071, 60072, 60074, 60081, 60083, 60090, 60097, 60098, 60101, 60102, 60103, 60106, 60107, 60108, 60110, 60118, 60120, 60123, 60124, 60126, 60133, 60134, 60135, 60137, 60139, 60140, 60142, 60143, 60152, 60156, 60157, 60160, 60169, 60172, 60173, 60174, 60177, 60185, 60187, 60188, 60192, 60193, 60194, 60510, 60516, 60527, 60555, 61008, 61038, 61065, 61068, 61072, 61073, 61080, 61101, 61102, 61103, 61104, 61107, 61108, 61109, 61111, 61114, 61115