North Shore at Home
Home health agency in Gurnee, Illinois
Quality of care
Patient survey
How patients did
Compared with the average Illinois agency. The dot is this agency; the grey tick is the state average.
Care started on timeBelow average
63.2%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 96.7% · U.S. average 96.5% · 306 of 484 patients
Patients got better at walkingBetter than average
87.2%Share of patients who could walk or move around more easily by the end of care.
State average 85.4% · U.S. average 88.6% · 313 of 377 patients
Falls with major injury· lower is betterBetter than average
0.2%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.8% · U.S. average 0.9% · 1 of 498 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
86.8%likely between 80.6% and 92.0%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
13.1%likely between 9.0% and 19.8%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotAbout average
66.3%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 66.3% · U.S. average 64.2% · 197 of 297 patients
Got better at getting in and out of bedBetter than average
95.3%Share of patients who needed less help getting in and out of bed by the end of care.
State average 87.5% · U.S. average 89.7% · 330 of 375 patients
Got better at bathingAbout average
88.9%Share of patients who needed less help washing themselves by the end of care.
State average 89.4% · U.S. average 90.6% · 332 of 377 patients
Less short of breathBetter than average
93.0%Share of patients who were less short of breath by the end of care.
State average 90.0% · U.S. average 91.3% · 280 of 311 patients
Got better at taking medicinesBelow average
84.7%Share of patients who could take their medicines correctly on their own by the end of care.
State average 87.0% · U.S. average 88.1% · 257 of 329 patients
Pressure ulcers that got worse or appeared· lower is betterBelow average
1.1%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.3% · U.S. average 0.2% · 4 of 381 patients
Medication problems acted on in timeBetter than average
98.6%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 94.9% · U.S. average 94.5% · 498 of 505 patients
Met expected function at dischargeAbout average
72.2%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 71.7% · U.S. average 71.7% · 272 of 377 patients
Medication list sent to the next providerBelow average
55.2%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 84.7% · U.S. average 81.2% · 80 of 145 patients
Medication list given to the patientAbout average
93.8%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 94.6% · U.S. average 92.2% · 336 of 358 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
4.4%likely between 2.9% and 6.2%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
0.98
2% below the national average
What patients said
73% would definitely recommend this agency, from 131 patient surveys.
State average 76% · U.S. average 79% · 30% response rate. Based on 100 to 299 surveys.
- Care was professional
- 4 of 5
- Team communicated well
- 5 of 5
- Discussed medicines, pain and safety
- 3 of 5
- Rated the agency 9 or 10
- 5 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
21.6 of 100
Cohort average 32.2
Payment adjustment
-1.6%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization0.0 pts37.5% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Discharge to community1.7 pts8.33% weight
Achievement 0.0 · Improvement 1.7 · the higher one counts
- Improvement in dyspnea3.8 pts8.33% weight
Achievement 3.8 · Improvement 0.0 · the higher one counts
- Improvement in oral medications0.9 pts8.33% weight
Achievement 0.0 · Improvement 0.9 · the higher one counts
- Improvement in mobility4.6 pts12.5% weight
Achievement 4.6 · Improvement 2.6 · the higher one counts
- Improvement in self-care4.0 pts12.5% weight
Achievement 4.0 · Improvement 2.7 · the higher one counts
- ED use4.4 pts12.5% weight
Achievement 1.1 · Improvement 4.4 · the higher one counts
- Care of patients— pts0% weight
Achievement — · Improvement — · the higher one counts
- Communication— pts0% weight
Achievement — · Improvement — · the higher one counts
- Specific care issues— pts0% weight
Achievement — · Improvement — · the higher one counts
- Overall rating— pts0% weight
Achievement — · Improvement — · the higher one counts
- Willingness to recommend— pts0% weight
Achievement — · Improvement — · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, social work, home health aide
- Ownership
- For-profit
- Certified
- Since 1982
- Address
- 202 S Greenleaf St, Suite C, Gurnee, IL 60031
- ZIP codes served
- 53004, 53005, 53012, 53017, 53018, 53022, 53024, 53027, 53033, 53045, 53051, 53066
All 155 ZIP codesFewer ZIP codes
53004, 53005, 53012, 53017, 53018, 53022, 53024, 53027, 53033, 53045, 53051, 53066, 53070, 53072, 53073, 53074, 53081, 53083, 53085, 53089, 53092, 53095, 53104, 53105, 53108, 53110, 53115, 53120, 53121, 53125, 53129, 53130, 53132, 53139, 53140, 53142, 53143, 53144, 53147, 53149, 53154, 53158, 53168, 53170, 53172, 53179, 53181, 53184, 53185, 53186, 53188, 53191, 53206, 53207, 53208, 53209, 53210, 53211, 53213, 53214, 53215, 53216, 53217, 53218, 53219, 53220, 53221, 53222, 53223, 53224, 53225, 53226, 53227, 53228, 53233, 53235, 53405, 53406, 54401, 54403, 54405, 54406, 54410, 54411, 54420, 54421, 54423, 54424, 54425, 54426, 54427, 54440, 54446, 54448, 54449, 54451, 54452, 54455, 54456, 54457, 54467, 54470, 54473, 54476, 54479, 54480, 54481, 54482, 54484, 54487, 54488, 54489, 54494, 54495, 54701, 54703, 54720, 54722, 54724, 54726, 54727, 54729, 54730, 54738, 54739, 54741, 54742, 54745, 54746, 54748, 54751, 54755, 54757, 54758, 54768, 54770, 54868, 54895, 60002, 60015, 60020, 60030, 60031, 60046, 60048, 60064, 60069, 60073, 60075, 60083, 60084, 60085, 60087, 60096, 60099