Direct Home Healthcare, Inc
Home health agency in Des Plaines, Illinois
Quality of care
Patient survey
How patients did
Compared with the average Illinois agency. The dot is this agency; the grey tick is the state average.
Care started on timeBelow average
94.8%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 96.7% · U.S. average 96.5% · 326 of 344 patients
Patients got better at walkingBelow average
81.5%Share of patients who could walk or move around more easily by the end of care.
State average 85.4% · U.S. average 88.6% · 158 of 228 patients
Falls with major injury· lower is betterBelow average
1.2%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.8% · U.S. average 0.9% · 4 of 346 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
79.3%likely between 74.3% and 82.8%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
10.0%likely between 7.5% and 13.3%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBetter than average
79.9%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 66.3% · U.S. average 64.2% · 187 of 234 patients
Got better at getting in and out of bedBelow average
79.5%Share of patients who needed less help getting in and out of bed by the end of care.
State average 87.5% · U.S. average 89.7% · 145 of 228 patients
Got better at bathingBelow average
77.4%Share of patients who needed less help washing themselves by the end of care.
State average 89.4% · U.S. average 90.6% · 161 of 228 patients
Less short of breathBelow average
69.8%Share of patients who were less short of breath by the end of care.
State average 90.0% · U.S. average 91.3% · 143 of 227 patients
Got better at taking medicinesBelow average
73.3%Share of patients who could take their medicines correctly on their own by the end of care.
State average 87.0% · U.S. average 88.1% · 124 of 209 patients
Pressure ulcers that got worse or appeared· lower is betterBelow average
1.3%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.3% · U.S. average 0.2% · 3 of 231 patients
Medication problems acted on in timeBelow average
59.5%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 94.9% · U.S. average 94.5% · 206 of 346 patients
Met expected function at dischargeBelow average
44.3%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 71.7% · U.S. average 71.7% · 101 of 228 patients
Medication list sent to the next providerBelow average
59.9%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 84.7% · U.S. average 81.2% · 79 of 132 patients
Medication list given to the patientBelow average
74.7%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 94.6% · U.S. average 92.2% · 159 of 213 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
4.7%likely between 3.6% and 6.2%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
1.00
About the national average
What patients said
56% would definitely recommend this agency, from 85 patient surveys.
State average 76% · U.S. average 79% · 18% response rate. Based on fewer than 100 surveys, so this rating could move with a few more.
- Care was professional
- 2 of 5
- Team communicated well
- 2 of 5
- Discussed medicines, pain and safety
- 2 of 5
- Rated the agency 9 or 10
- 1 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
24.3 of 100
Cohort average 32.2
Payment adjustment
-1.2%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization2.5 pts26.25% weight
Achievement 2.5 · Improvement 0.0 · the higher one counts
- Discharge to community0.0 pts5.83% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in dyspnea3.2 pts5.83% weight
Achievement 0.0 · Improvement 3.2 · the higher one counts
- Improvement in oral medications2.2 pts5.83% weight
Achievement 0.0 · Improvement 2.2 · the higher one counts
- Improvement in mobility3.3 pts8.75% weight
Achievement 0.0 · Improvement 3.3 · the higher one counts
- Improvement in self-care4.5 pts8.75% weight
Achievement 1.2 · Improvement 4.5 · the higher one counts
- ED use5.2 pts8.75% weight
Achievement 5.2 · Improvement 0.0 · the higher one counts
- Care of patients1.0 pts6% weight
Achievement 0.0 · Improvement 1.0 · the higher one counts
- Communication3.0 pts6% weight
Achievement 0.0 · Improvement 3.0 · the higher one counts
- Specific care issues0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Overall rating1.3 pts6% weight
Achievement 0.0 · Improvement 1.3 · the higher one counts
- Willingness to recommend0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- For-profit
- Certified
- Since 2005
- Address
- 2250 E Devon Ave, Des Plaines, IL 60018
- ZIP codes served
- 60004, 60005, 60007, 60010, 60012, 60013, 60014, 60015, 60016, 60018, 60020, 60022
All 208 ZIP codesFewer ZIP codes
60004, 60005, 60007, 60010, 60012, 60013, 60014, 60015, 60016, 60018, 60020, 60022, 60025, 60030, 60031, 60035, 60041, 60042, 60044, 60045, 60046, 60048, 60053, 60056, 60060, 60061, 60062, 60068, 60069, 60070, 60071, 60073, 60074, 60076, 60077, 60083, 60085, 60087, 60088, 60089, 60090, 60091, 60093, 60096, 60097, 60101, 60102, 60103, 60104, 60106, 60107, 60108, 60110, 60120, 60123, 60124, 60126, 60130, 60131, 60137, 60139, 60140, 60142, 60143, 60148, 60153, 60154, 60155, 60156, 60157, 60160, 60162, 60163, 60164, 60169, 60171, 60172, 60173, 60174, 60175, 60176, 60177, 60181, 60185, 60187, 60188, 60189, 60190, 60191, 60201, 60202, 60302, 60304, 60305, 60402, 60403, 60404, 60406, 60409, 60410, 60411, 60415, 60418, 60419, 60422, 60423, 60426, 60429, 60430, 60431, 60432, 60435, 60436, 60440, 60443, 60445, 60446, 60452, 60453, 60455, 60458, 60459, 60462, 60463, 60465, 60467, 60468, 60471, 60477, 60478, 60480, 60487, 60490, 60491, 60501, 60505, 60506, 60510, 60513, 60514, 60515, 60516, 60517, 60521, 60523, 60525, 60527, 60532, 60534, 60540, 60543, 60544, 60546, 60555, 60558, 60559, 60561, 60563, 60565, 60601, 60610, 60611, 60612, 60613, 60614, 60615, 60616, 60617, 60618, 60619, 60620, 60621, 60622, 60623, 60624, 60625, 60626, 60628, 60629, 60630, 60631, 60632, 60633, 60634, 60637, 60638, 60639, 60640, 60641, 60643, 60644, 60645, 60646, 60647, 60649, 60651, 60652, 60653, 60655, 60656, 60659, 60660, 60706, 60707, 60712, 60714, 60803, 60804