Centerwell Home Health
Home health agency in Albany, Georgia
Quality of care
Patient survey
How patients did
Compared with the average Georgia agency. The dot is this agency; the grey tick is the state average.
Care started on timeBetter than average
99.5%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 97.6% · U.S. average 96.5% · 858 of 862 patients
Patients got better at walkingAbout average
91.4%Share of patients who could walk or move around more easily by the end of care.
State average 91.2% · U.S. average 88.6% · 507 of 559 patients
Falls with major injury· lower is betterAbout average
0.8%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.9% · U.S. average 0.9% · 7 of 825 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
65.0%likely between 60.3% and 69.4%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
18.6%likely between 14.0% and 22.8%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBetter than average
68.4%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 58.7% · U.S. average 64.2% · 415 of 607 patients
Got better at getting in and out of bedBelow average
90.6%Share of patients who needed less help getting in and out of bed by the end of care.
State average 92.3% · U.S. average 89.7% · 506 of 561 patients
Got better at bathingBelow average
88.9%Share of patients who needed less help washing themselves by the end of care.
State average 92.8% · U.S. average 90.6% · 502 of 560 patients
Less short of breathBelow average
86.8%Share of patients who were less short of breath by the end of care.
State average 93.4% · U.S. average 91.3% · 411 of 477 patients
Got better at taking medicinesBelow average
83.4%Share of patients who could take their medicines correctly on their own by the end of care.
State average 90.7% · U.S. average 88.1% · 466 of 557 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.1%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 2 of 582 patients
Medication problems acted on in timeBetter than average
98.7%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 94.7% · U.S. average 94.5% · 852 of 863 patients
Met expected function at dischargeBelow average
63.9%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 69.9% · U.S. average 71.7% · 357 of 559 patients
Medication list sent to the next providerBetter than average
93.1%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 78.0% · U.S. average 81.2% · 311 of 334 patients
Medication list given to the patientBetter than average
91.7%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 88.0% · U.S. average 92.2% · 475 of 518 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
3.8%likely between 2.7% and 5.1%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
0.96
4% below the national average
What patients said
84% would definitely recommend this agency, from 130 patient surveys.
State average 80% · U.S. average 79% · 22% response rate. Based on 100 to 299 surveys.
- Care was professional
- 5 of 5
- Team communicated well
- 5 of 5
- Discussed medicines, pain and safety
- 4 of 5
- Rated the agency 9 or 10
- 4 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
14.4 of 100
Cohort average 32.2
Payment adjustment
-2.8%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization1.5 pts26.25% weight
Achievement 0.0 · Improvement 1.5 · the higher one counts
- Discharge to community0.4 pts5.83% weight
Achievement 0.0 · Improvement 0.4 · the higher one counts
- Improvement in dyspnea0.0 pts5.83% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in oral medications2.5 pts5.83% weight
Achievement 2.1 · Improvement 2.5 · the higher one counts
- Improvement in mobility2.0 pts8.75% weight
Achievement 0.0 · Improvement 2.0 · the higher one counts
- Improvement in self-care0.0 pts8.75% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- ED use0.0 pts8.75% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Care of patients1.6 pts6% weight
Achievement 1.6 · Improvement 0.0 · the higher one counts
- Communication1.8 pts6% weight
Achievement 1.8 · Improvement 0.0 · the higher one counts
- Specific care issues2.3 pts6% weight
Achievement 2.3 · Improvement 1.9 · the higher one counts
- Overall rating3.3 pts6% weight
Achievement 3.3 · Improvement 0.0 · the higher one counts
- Willingness to recommend2.6 pts6% weight
Achievement 2.6 · Improvement 0.4 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- For-profit
- Certified
- Since 2004
- Address
- 2510 Archwood Drive Suites 11 &12, Albany, GA 31707
- ZIP codes served
- 31701, 31705, 31706, 31707, 31708, 31716, 31721, 31730, 31763, 31779, 31784, 31787
All 21 ZIP codesFewer ZIP codes
31701, 31705, 31706, 31707, 31708, 31716, 31721, 31730, 31763, 31779, 31784, 31787, 39813, 39826, 39842, 39846, 39862, 39866, 39870, 39877, 39885