Centerwell Home Health
Home health agency in Panama City, Florida
Quality of care
Patient survey
How patients did
Compared with the average Florida agency. The dot is this agency; the grey tick is the state average.
Care started on timeBetter than average
100.0%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 98.0% · U.S. average 96.5% · 1826 of 1826 patients
Patients got better at walkingBetter than average
95.7%Share of patients who could walk or move around more easily by the end of care.
State average 89.6% · U.S. average 88.6% · 1140 of 1209 patients
Falls with major injury· lower is betterBetter than average
0.4%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.8% · U.S. average 0.9% · 8 of 1824 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
84.3%likely between 81.5% and 86.3%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
10.6%likely between 8.5% and 13.3%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBelow average
59.3%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 62.6% · U.S. average 64.2% · 716 of 1208 patients
Got better at getting in and out of bedBetter than average
94.4%Share of patients who needed less help getting in and out of bed by the end of care.
State average 90.9% · U.S. average 89.7% · 1158 of 1209 patients
Got better at bathingBetter than average
96.7%Share of patients who needed less help washing themselves by the end of care.
State average 91.8% · U.S. average 90.6% · 1174 of 1209 patients
Less short of breathAbout average
92.7%Share of patients who were less short of breath by the end of care.
State average 92.1% · U.S. average 91.3% · 1129 of 1208 patients
Got better at taking medicinesBetter than average
92.3%Share of patients who could take their medicines correctly on their own by the end of care.
State average 88.7% · U.S. average 88.1% · 1138 of 1194 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.0%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.1% · U.S. average 0.2% · 3 of 1263 patients
Medication problems acted on in timeBetter than average
97.4%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 95.5% · U.S. average 94.5% · 1778 of 1826 patients
Met expected function at dischargeBetter than average
82.6%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 69.7% · U.S. average 71.7% · 999 of 1209 patients
Medication list sent to the next providerBetter than average
97.3%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 78.4% · U.S. average 81.2% · 655 of 673 patients
Medication list given to the patientBetter than average
98.5%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 92.0% · U.S. average 92.2% · 1127 of 1144 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
4.0%likely between 3.0% and 5.2%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
1.08
8% above the national average
What patients said
89% would definitely recommend this agency, from 278 patient surveys.
State average 78% · U.S. average 79% · 22% response rate. Based on 100 to 299 surveys.
- Care was professional
- 5 of 5
- Team communicated well
- 5 of 5
- Discussed medicines, pain and safety
- 5 of 5
- Rated the agency 9 or 10
- 5 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
39.6 of 100
Cohort average 32.2
Payment adjustment
+1.2%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization0.0 pts26.25% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Discharge to community1.1 pts5.83% weight
Achievement 1.1 · Improvement 0.0 · the higher one counts
- Improvement in dyspnea4.0 pts5.83% weight
Achievement 4.0 · Improvement 3.1 · the higher one counts
- Improvement in oral medications5.3 pts5.83% weight
Achievement 5.3 · Improvement 3.5 · the higher one counts
- Improvement in mobility9.1 pts8.75% weight
Achievement 9.1 · Improvement 7.9 · the higher one counts
- Improvement in self-care4.9 pts8.75% weight
Achievement 4.9 · Improvement 4.1 · the higher one counts
- ED use2.1 pts8.75% weight
Achievement 0.0 · Improvement 2.1 · the higher one counts
- Care of patients8.2 pts6% weight
Achievement 8.2 · Improvement 0.0 · the higher one counts
- Communication6.6 pts6% weight
Achievement 6.6 · Improvement 0.0 · the higher one counts
- Specific care issues1.9 pts6% weight
Achievement 1.9 · Improvement 0.0 · the higher one counts
- Overall rating7.3 pts6% weight
Achievement 7.3 · Improvement 0.0 · the higher one counts
- Willingness to recommend8.4 pts6% weight
Achievement 8.4 · Improvement 0.0 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- For-profit
- Certified
- Since 1989
- Address
- 1013 Beck Avenue, Panama City, FL 32401
- ZIP codes served
- 32320, 32401, 32404, 32405, 32407, 32408, 32409, 32413, 32437, 32438, 32444, 32456
All 14 ZIP codesFewer ZIP codes
32320, 32401, 32404, 32405, 32407, 32408, 32409, 32413, 32437, 32438, 32444, 32456, 32465, 32466