Concierge Home Care
Home health agency in Lake City, Florida
Quality of care
Patient survey
How patients did
Compared with the average Florida agency. The dot is this agency; the grey tick is the state average.
Care started on timeAbout average
99.5%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 98.0% · U.S. average 96.5% · 577 of 580 patients
Patients got better at walkingAbout average
90.8%Share of patients who could walk or move around more easily by the end of care.
State average 89.6% · U.S. average 88.6% · 393 of 418 patients
Falls with major injury· lower is betterBelow average
1.0%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.8% · U.S. average 0.9% · 6 of 580 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
86.0%likely between 81.3% and 88.6%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
9.1%likely between 6.8% and 11.6%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotAbout average
62.0%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 62.6% · U.S. average 64.2% · 230 of 371 patients
Got better at getting in and out of bedBetter than average
93.8%Share of patients who needed less help getting in and out of bed by the end of care.
State average 90.9% · U.S. average 89.7% · 401 of 418 patients
Got better at bathingAbout average
93.2%Share of patients who needed less help washing themselves by the end of care.
State average 91.8% · U.S. average 90.6% · 409 of 418 patients
Less short of breathBetter than average
94.3%Share of patients who were less short of breath by the end of care.
State average 92.1% · U.S. average 91.3% · 407 of 412 patients
Got better at taking medicinesBetter than average
95.9%Share of patients who could take their medicines correctly on their own by the end of care.
State average 88.7% · U.S. average 88.1% · 406 of 411 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.0%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.1% · U.S. average 0.2% · 0 of 431 patients
Medication problems acted on in timeBetter than average
99.8%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 95.5% · U.S. average 94.5% · 579 of 580 patients
Met expected function at dischargeBetter than average
79.2%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 69.7% · U.S. average 71.7% · 331 of 418 patients
Medication list sent to the next providerBelow average
56.0%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 78.4% · U.S. average 81.2% · 89 of 159 patients
Medication list given to the patientBetter than average
99.8%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 92.0% · U.S. average 92.2% · 419 of 420 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
4.2%likely between 3.2% and 6.0%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
1.09
9% above the national average
What patients said
90% would definitely recommend this agency, from 131 patient surveys.
State average 78% · U.S. average 79% · 22% response rate. Based on 100 to 299 surveys.
- Care was professional
- 5 of 5
- Team communicated well
- 5 of 5
- Discussed medicines, pain and safety
- 3 of 5
- Rated the agency 9 or 10
- 5 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
39.1 of 100
Cohort average 32.2
Payment adjustment
+1.1%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization2.7 pts26.25% weight
Achievement 2.7 · Improvement 0.0 · the higher one counts
- Discharge to community4.8 pts5.83% weight
Achievement 1.3 · Improvement 4.8 · the higher one counts
- Improvement in dyspnea3.9 pts5.83% weight
Achievement 3.9 · Improvement 0.0 · the higher one counts
- Improvement in oral medications5.2 pts5.83% weight
Achievement 5.2 · Improvement 4.6 · the higher one counts
- Improvement in mobility7.8 pts8.75% weight
Achievement 7.8 · Improvement 7.0 · the higher one counts
- Improvement in self-care9.9 pts8.75% weight
Achievement 9.9 · Improvement 8.9 · the higher one counts
- ED use1.6 pts8.75% weight
Achievement 0.0 · Improvement 1.6 · the higher one counts
- Care of patients1.7 pts6% weight
Achievement 1.7 · Improvement 1.3 · the higher one counts
- Communication4.1 pts6% weight
Achievement 2.6 · Improvement 4.1 · the higher one counts
- Specific care issues0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Overall rating2.3 pts6% weight
Achievement 2.3 · Improvement 0.0 · the higher one counts
- Willingness to recommend3.4 pts6% weight
Achievement 3.4 · Improvement 1.9 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- No services listed
- Certified
- Since 2021
- Address
- 2929 W Us Hwy 90 Ste 106, Lake City, FL 32055
- ZIP codes served
- 32008, 32024, 32025, 32038, 32052, 32053, 32054, 32055, 32060, 32061, 32062, 32064
All 19 ZIP codesFewer ZIP codes
32008, 32024, 32025, 32038, 32052, 32053, 32054, 32055, 32060, 32061, 32062, 32064, 32066, 32071, 32083, 32094, 32096, 32712, 32750