Family Care Visiting Nurse & Home Health Care Agency LLC
Home health agency in Stratford, Connecticut
Quality of care
Patient survey
How patients did
Compared with the average Connecticut agency. The dot is this agency; the grey tick is the state average.
Care started on timeBelow average
93.4%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 95.6% · U.S. average 96.5% · 4629 of 4954 patients
Patients got better at walkingBelow average
85.0%Share of patients who could walk or move around more easily by the end of care.
State average 88.0% · U.S. average 88.6% · 1452 of 2158 patients
Falls with major injury· lower is betterBetter than average
0.1%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.9% · U.S. average 0.9% · 5 of 4959 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
67.9%likely between 63.8% and 71.0%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
10.2%likely between 8.0% and 12.5%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBelow average
63.3%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 66.7% · U.S. average 64.2% · 2157 of 3407 patients
Got better at getting in and out of bedBelow average
83.1%Share of patients who needed less help getting in and out of bed by the end of care.
State average 90.2% · U.S. average 89.7% · 1488 of 2083 patients
Got better at bathingAbout average
89.2%Share of patients who needed less help washing themselves by the end of care.
State average 89.2% · U.S. average 90.6% · 1668 of 2227 patients
Less short of breathBetter than average
93.3%Share of patients who were less short of breath by the end of care.
State average 91.0% · U.S. average 91.3% · 1487 of 1847 patients
Got better at taking medicinesAbout average
85.4%Share of patients who could take their medicines correctly on their own by the end of care.
State average 86.3% · U.S. average 88.1% · 1181 of 1689 patients
Pressure ulcers that got worse or appeared· lower is betterBelow average
0.7%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.3% · U.S. average 0.2% · 9 of 2707 patients
Medication problems acted on in timeBelow average
79.8%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 93.7% · U.S. average 94.5% · 4001 of 5017 patients
Met expected function at dischargeBelow average
76.5%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 78.5% · U.S. average 71.7% · 1990 of 2600 patients
Medication list sent to the next providerBelow average
7.6%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 81.2% · U.S. average 81.2% · 196 of 2573 patients
Medication list given to the patientBelow average
31.0%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 91.3% · U.S. average 92.2% · 748 of 2413 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
4.6%likely between 3.3% and 6.3%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
1.07
7% above the national average
What patients said
65% would definitely recommend this agency, from 196 patient surveys.
State average 77% · U.S. average 79% · 10% response rate. Based on 100 to 299 surveys.
- Care was professional
- 3 of 5
- Team communicated well
- 2 of 5
- Discussed medicines, pain and safety
- 2 of 5
- Rated the agency 9 or 10
- 2 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
5.7 of 100
Cohort average 32.2
Payment adjustment
-4.1%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization0.7 pts26.25% weight
Achievement 0.7 · Improvement 0.0 · the higher one counts
- Discharge to community1.4 pts5.83% weight
Achievement 0.0 · Improvement 1.4 · the higher one counts
- Improvement in dyspnea0.0 pts5.83% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in oral medications0.0 pts5.83% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in mobility1.5 pts8.75% weight
Achievement 0.9 · Improvement 1.5 · the higher one counts
- Improvement in self-care2.1 pts8.75% weight
Achievement 0.7 · Improvement 2.1 · the higher one counts
- ED use0.0 pts8.75% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Care of patients0.1 pts6% weight
Achievement 0.0 · Improvement 0.1 · the higher one counts
- Communication0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Specific care issues0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Overall rating0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Willingness to recommend0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- For-profit
- Certified
- Since 1995
- Address
- 999 Oronoque Lane, Stratford, CT 06614
- ZIP codes served
- 06010, 06011, 06023, 06032, 06033, 06037, 06050, 06051, 06052, 06053, 06062, 06064
All 125 ZIP codesFewer ZIP codes
06010, 06011, 06023, 06032, 06033, 06037, 06050, 06051, 06052, 06053, 06062, 06064, 06067, 06109, 06111, 06151, 06401, 06403, 06405, 06410, 06413, 06414, 06416, 06418, 06419, 06422, 06437, 06443, 06450, 06451, 06455, 06457, 06459, 06460, 06461, 06467, 06468, 06470, 06471, 06472, 06473, 06475, 06477, 06478, 06479, 06480, 06481, 06482, 06483, 06484, 06488, 06489, 06492, 06493, 06501, 06510, 06511, 06512, 06513, 06514, 06515, 06516, 06517, 06518, 06519, 06524, 06525, 06601, 06604, 06605, 06606, 06607, 06608, 06610, 06611, 06612, 06614, 06615, 06701, 06702, 06703, 06704, 06705, 06706, 06708, 06710, 06712, 06716, 06762, 06770, 06779, 06782, 06786, 06787, 06795, 06798, 06807, 06820, 06824, 06825, 06830, 06831, 06840, 06850, 06851, 06852, 06853, 06854, 06855, 06860, 06870, 06878, 06880, 06883, 06890, 06896, 06897, 06901, 06902, 06903, 06904, 06905, 06906, 06907, 06912