Visiting Nurses of the Lower V
Home health agency in Centerbrook, Connecticut
Quality of care
Patient survey
How patients did
Compared with the average Connecticut agency. The dot is this agency; the grey tick is the state average.
Care started on timeBetter than average
100.0%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 95.6% · U.S. average 96.5% · 406 of 406 patients
Patients got better at walkingBetter than average
89.7%Share of patients who could walk or move around more easily by the end of care.
State average 88.0% · U.S. average 88.6% · 223 of 252 patients
Falls with major injury· lower is betterBelow average
1.5%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.9% · U.S. average 0.9% · 6 of 406 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
60.9%likely between 54.2% and 66.6%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
13.8%likely between 9.4% and 20.1%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBetter than average
92.8%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 66.7% · U.S. average 64.2% · 244 of 263 patients
Got better at getting in and out of bedAbout average
90.9%Share of patients who needed less help getting in and out of bed by the end of care.
State average 90.2% · U.S. average 89.7% · 211 of 249 patients
Got better at bathingBetter than average
91.3%Share of patients who needed less help washing themselves by the end of care.
State average 89.2% · U.S. average 90.6% · 219 of 251 patients
Less short of breathAbout average
92.5%Share of patients who were less short of breath by the end of care.
State average 91.0% · U.S. average 91.3% · 227 of 242 patients
Got better at taking medicinesBelow average
84.1%Share of patients who could take their medicines correctly on their own by the end of care.
State average 86.3% · U.S. average 88.1% · 198 of 244 patients
Pressure ulcers that got worse or appeared· lower is betterBelow average
1.0%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.3% · U.S. average 0.2% · 3 of 260 patients
Medication problems acted on in timeBetter than average
99.8%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 93.7% · U.S. average 94.5% · 405 of 406 patients
Met expected function at dischargeBelow average
67.1%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 78.5% · U.S. average 71.7% · 169 of 252 patients
Medication list sent to the next providerBelow average
50.8%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 81.2% · U.S. average 81.2% · 91 of 179 patients
Medication list given to the patientBelow average
88.9%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 91.3% · U.S. average 92.2% · 200 of 225 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
4.4%likely between 3.1% and 6.0%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
1.16
16% above the national average
What patients said
90% would definitely recommend this agency, from 102 patient surveys.
State average 77% · U.S. average 79% · 36% response rate. Based on 100 to 299 surveys.
- Care was professional
- 5 of 5
- Team communicated well
- 4 of 5
- Discussed medicines, pain and safety
- 4 of 5
- Rated the agency 9 or 10
- 5 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
20.8 of 100
Cohort average 32.2
Payment adjustment
-1.8%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization0.0 pts26.25% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Discharge to community0.0 pts5.83% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in dyspnea2.0 pts5.83% weight
Achievement 0.9 · Improvement 2.0 · the higher one counts
- Improvement in oral medications0.0 pts5.83% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in mobility0.0 pts8.75% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in self-care0.0 pts8.75% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- ED use0.3 pts8.75% weight
Achievement 0.0 · Improvement 0.3 · the higher one counts
- Care of patients6.7 pts6% weight
Achievement 6.7 · Improvement 6.5 · the higher one counts
- Communication6.5 pts6% weight
Achievement 6.5 · Improvement 0.0 · the higher one counts
- Specific care issues3.9 pts6% weight
Achievement 3.9 · Improvement 3.8 · the higher one counts
- Overall rating8.0 pts6% weight
Achievement 8.0 · Improvement 0.0 · the higher one counts
- Willingness to recommend7.2 pts6% weight
Achievement 7.2 · Improvement 0.0 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- Non-profit
- Certified
- Since 1966
- Address
- 61 Main St, Centerbrook, CT 06409
- ZIP codes served
- 02816, 06320, 06333, 06357, 06371, 06376, 06385, 06409, 06412, 06413, 06417, 06419
All 27 ZIP codesFewer ZIP codes
02816, 06320, 06333, 06357, 06371, 06376, 06385, 06409, 06412, 06413, 06417, 06419, 06423, 06426, 06437, 06438, 06439, 06441, 06442, 06443, 06460, 06469, 06475, 06498, 06811, 10023, 10533