By the Bay Health
Home health agency in Sonoma, California
Quality of care
Patient survey
How patients did
Compared with the average California agency. The dot is this agency; the grey tick is the state average.
Care started on timeBetter than average
97.6%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 95.3% · U.S. average 96.5% · 401 of 411 patients
Patients got better at walkingBelow average
81.2%Share of patients who could walk or move around more easily by the end of care.
State average 83.4% · U.S. average 88.6% · 262 of 324 patients
Falls with major injury· lower is betterBelow average
1.5%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.6% · U.S. average 0.9% · 6 of 411 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
95.8%likely between 86.6% and 101.7%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
10.1%likely between 5.6% and 16.1%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBetter than average
73.0%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 70.4% · U.S. average 64.2% · 181 of 248 patients
Got better at getting in and out of bedBetter than average
88.7%Share of patients who needed less help getting in and out of bed by the end of care.
State average 82.1% · U.S. average 89.7% · 287 of 323 patients
Got better at bathingBelow average
81.7%Share of patients who needed less help washing themselves by the end of care.
State average 87.0% · U.S. average 90.6% · 260 of 325 patients
Less short of breathBetter than average
92.0%Share of patients who were less short of breath by the end of care.
State average 87.2% · U.S. average 91.3% · 164 of 184 patients
Got better at taking medicinesBelow average
69.9%Share of patients who could take their medicines correctly on their own by the end of care.
State average 81.0% · U.S. average 88.1% · 217 of 318 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.0%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 0 of 337 patients
Medication problems acted on in timeBetter than average
99.3%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 92.4% · U.S. average 94.5% · 408 of 411 patients
Met expected function at dischargeBelow average
58.0%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 62.0% · U.S. average 71.7% · 189 of 326 patients
Medication list sent to the next providerBetter than average
89.0%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 81.7% · U.S. average 81.2% · 89 of 100 patients
Medication list given to the patientBetter than average
100.0%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 92.7% · U.S. average 92.2% · 310 of 310 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
4.1%likely between 2.9% and 5.9%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
1.08
8% above the national average
What patients said
85% would definitely recommend this agency, from 92 patient surveys.
State average 77% · U.S. average 79% · 26% response rate. Based on fewer than 100 surveys, so this rating could move with a few more.
- Care was professional
- 5 of 5
- Team communicated well
- 4 of 5
- Discussed medicines, pain and safety
- 4 of 5
- Rated the agency 9 or 10
- 5 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
28.2 of 100
Cohort average 32.2
Payment adjustment
-0.6%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization5.8 pts26.25% weight
Achievement 5.8 · Improvement 0.0 · the higher one counts
- Discharge to community4.9 pts5.83% weight
Achievement 4.9 · Improvement 3.7 · the higher one counts
- Improvement in dyspnea0.0 pts5.83% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in oral medications0.0 pts5.83% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in mobility2.9 pts8.75% weight
Achievement 1.0 · Improvement 2.9 · the higher one counts
- Improvement in self-care3.1 pts8.75% weight
Achievement 0.9 · Improvement 3.1 · the higher one counts
- ED use0.0 pts8.75% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Care of patients0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Communication0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Specific care issues6.1 pts6% weight
Achievement 6.1 · Improvement 0.0 · the higher one counts
- Overall rating0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Willingness to recommend1.9 pts6% weight
Achievement 1.9 · Improvement 0.0 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- Government
- Certified
- Since 1989
- Address
- 355 West Napa Street, Suite a, Sonoma, CA 95476
- ZIP codes served
- 94928, 94931, 94939, 94951, 94952, 94954, 95401, 95403, 95404, 95405, 95407, 95409
All 18 ZIP codesFewer ZIP codes
94928, 94931, 94939, 94951, 94952, 94954, 95401, 95403, 95404, 95405, 95407, 95409, 95442, 95448, 95452, 95472, 95476, 95492