Sutter Care at Home
Home health agency in Santa Rosa, California
Quality of care
Patient survey
How patients did
Compared with the average California agency. The dot is this agency; the grey tick is the state average.
Care started on timeAbout average
94.9%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 95.3% · U.S. average 96.5% · 3417 of 3600 patients
Patients got better at walkingAbout average
84.6%Share of patients who could walk or move around more easily by the end of care.
State average 83.4% · U.S. average 88.6% · 2355 of 2678 patients
Falls with major injury· lower is betterBelow average
1.0%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.6% · U.S. average 0.9% · 37 of 3588 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
90.2%likely between 88.1% and 91.3%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
9.0%likely between 7.8% and 10.3%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBelow average
59.3%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 70.4% · U.S. average 64.2% · 1265 of 2133 patients
Got better at getting in and out of bedBetter than average
87.4%Share of patients who needed less help getting in and out of bed by the end of care.
State average 82.1% · U.S. average 89.7% · 2409 of 2672 patients
Got better at bathingBetter than average
88.5%Share of patients who needed less help washing themselves by the end of care.
State average 87.0% · U.S. average 90.6% · 2417 of 2684 patients
Less short of breathBetter than average
91.0%Share of patients who were less short of breath by the end of care.
State average 87.2% · U.S. average 91.3% · 2433 of 2632 patients
Got better at taking medicinesBetter than average
86.0%Share of patients who could take their medicines correctly on their own by the end of care.
State average 81.0% · U.S. average 88.1% · 2386 of 2664 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.2%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 2 of 2817 patients
Medication problems acted on in timeBetter than average
95.1%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 92.4% · U.S. average 94.5% · 3434 of 3612 patients
Met expected function at dischargeBetter than average
68.2%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 62.0% · U.S. average 71.7% · 1834 of 2688 patients
Medication list sent to the next providerBetter than average
96.7%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 81.7% · U.S. average 81.2% · 855 of 884 patients
Medication list given to the patientBetter than average
97.5%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 92.7% · U.S. average 92.2% · 2642 of 2710 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
4.0%likely between 3.2% and 4.9%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
0.90
10% below the national average
What patients said
81% would definitely recommend this agency, from 728 patient surveys.
State average 77% · U.S. average 79% · 27% response rate. Based on 300 or more surveys, so this rating is steady.
- Care was professional
- 4 of 5
- Team communicated well
- 4 of 5
- Discussed medicines, pain and safety
- 3 of 5
- Rated the agency 9 or 10
- 4 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
16.0 of 100
Cohort average 32.2
Payment adjustment
-2.5%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization0.0 pts26.25% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Discharge to community3.8 pts5.83% weight
Achievement 3.8 · Improvement 1.5 · the higher one counts
- Improvement in dyspnea1.7 pts5.83% weight
Achievement 1.7 · Improvement 1.5 · the higher one counts
- Improvement in oral medications3.4 pts5.83% weight
Achievement 1.4 · Improvement 3.4 · the higher one counts
- Improvement in mobility3.2 pts8.75% weight
Achievement 3.2 · Improvement 2.9 · the higher one counts
- Improvement in self-care3.2 pts8.75% weight
Achievement 3.2 · Improvement 2.1 · the higher one counts
- ED use0.0 pts8.75% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Care of patients0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Communication1.4 pts6% weight
Achievement 1.4 · Improvement 0.5 · the higher one counts
- Specific care issues1.2 pts6% weight
Achievement 1.2 · Improvement 0.0 · the higher one counts
- Overall rating1.5 pts6% weight
Achievement 0.0 · Improvement 1.5 · the higher one counts
- Willingness to recommend4.5 pts6% weight
Achievement 4.5 · Improvement 3.8 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- Non-profit
- Certified
- Since 2003
- Address
- 110 Stony Point Road, Suite 200a, Santa Rosa, CA 95401
- ZIP codes served
- 94070, 94117, 94508, 94515, 94558, 94559, 94562, 94573, 94574, 94599, 94705, 94922
All 53 ZIP codesFewer ZIP codes
94070, 94117, 94508, 94515, 94558, 94559, 94562, 94573, 94574, 94599, 94705, 94922, 94923, 94926, 94927, 94928, 94931, 94941, 94951, 94952, 94953, 94954, 94956, 94972, 94975, 95062, 95401, 95402, 95403, 95404, 95405, 95407, 95409, 95419, 95421, 95425, 95436, 95439, 95441, 95442, 95444, 95446, 95448, 95450, 95452, 95462, 95465, 95471, 95472, 95473, 95476, 95492, 95838