Cvh Home Health Services
Home health agency in San Ramon, California
Quality of care
Patient survey
How patients did
Compared with the average California agency. The dot is this agency; the grey tick is the state average.
Care started on timeBetter than average
99.5%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 95.3% · U.S. average 96.5% · 4147 of 4168 patients
Patients got better at walkingBetter than average
99.5%Share of patients who could walk or move around more easily by the end of care.
State average 83.4% · U.S. average 88.6% · 2931 of 3128 patients
Falls with major injury· lower is betterBetter than average
0.1%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.6% · U.S. average 0.9% · 3 of 4168 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
81.5%likely between 74.6% and 87.4%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
6.6%likely between 4.0% and 12.4%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBetter than average
88.4%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 70.4% · U.S. average 64.2% · 2185 of 2472 patients
Got better at getting in and out of bedBetter than average
94.3%Share of patients who needed less help getting in and out of bed by the end of care.
State average 82.1% · U.S. average 89.7% · 2933 of 3129 patients
Got better at bathingBetter than average
100.0%Share of patients who needed less help washing themselves by the end of care.
State average 87.0% · U.S. average 90.6% · 2997 of 3130 patients
Less short of breathBetter than average
100.0%Share of patients who were less short of breath by the end of care.
State average 87.2% · U.S. average 91.3% · 1682 of 1767 patients
Got better at taking medicinesBetter than average
95.8%Share of patients who could take their medicines correctly on their own by the end of care.
State average 81.0% · U.S. average 88.1% · 2881 of 3104 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.3%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 10 of 3197 patients
Medication problems acted on in timeBetter than average
97.5%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 92.4% · U.S. average 94.5% · 4065 of 4168 patients
Met expected function at dischargeBelow average
52.3%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 62.0% · U.S. average 71.7% · 1639 of 3132 patients
Medication list sent to the next providerBetter than average
84.5%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 81.7% · U.S. average 81.2% · 1267 of 1500 patients
Medication list given to the patientBelow average
71.8%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 92.7% · U.S. average 92.2% · 1896 of 2639 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
4.0%likely between 2.8% and 5.5%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
0.99
1% below the national average
What patients said
68% would definitely recommend this agency, from 327 patient surveys.
State average 77% · U.S. average 79% · 17% response rate. Based on 300 or more surveys, so this rating is steady.
- Care was professional
- 2 of 5
- Team communicated well
- 2 of 5
- Discussed medicines, pain and safety
- 3 of 5
- Rated the agency 9 or 10
- 2 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
41.2 of 100
Cohort average 32.2
Payment adjustment
+1.4%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization0.2 pts26.25% weight
Achievement 0.0 · Improvement 0.2 · the higher one counts
- Discharge to community3.0 pts5.83% weight
Achievement 2.9 · Improvement 3.0 · the higher one counts
- Improvement in dyspnea9.6 pts5.83% weight
Achievement 9.6 · Improvement 8.7 · the higher one counts
- Improvement in oral medications9.3 pts5.83% weight
Achievement 9.3 · Improvement 8.4 · the higher one counts
- Improvement in mobility9.4 pts8.75% weight
Achievement 9.4 · Improvement 8.6 · the higher one counts
- Improvement in self-care8.9 pts8.75% weight
Achievement 8.9 · Improvement 8.3 · the higher one counts
- ED use7.5 pts8.75% weight
Achievement 7.5 · Improvement 7.1 · the higher one counts
- Care of patients1.6 pts6% weight
Achievement 0.0 · Improvement 1.6 · the higher one counts
- Communication1.7 pts6% weight
Achievement 0.0 · Improvement 1.7 · the higher one counts
- Specific care issues1.8 pts6% weight
Achievement 0.0 · Improvement 1.8 · the higher one counts
- Overall rating1.5 pts6% weight
Achievement 0.0 · Improvement 1.5 · the higher one counts
- Willingness to recommend2.3 pts6% weight
Achievement 0.0 · Improvement 2.3 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- For-profit
- Certified
- Since 2007
- Address
- 39 Beta Court, San Ramon, CA 94583
- ZIP codes served
- 94103, 94114, 94115, 94501, 94502, 94503, 94505, 94506, 94507, 94509, 94510, 94511
All 110 ZIP codesFewer ZIP codes
94103, 94114, 94115, 94501, 94502, 94503, 94505, 94506, 94507, 94509, 94510, 94511, 94513, 94514, 94516, 94517, 94518, 94519, 94520, 94521, 94523, 94525, 94526, 94528, 94530, 94531, 94533, 94534, 94536, 94538, 94539, 94541, 94542, 94544, 94545, 94546, 94547, 94548, 94549, 94550, 94551, 94552, 94553, 94555, 94556, 94558, 94559, 94560, 94561, 94563, 94564, 94565, 94566, 94568, 94571, 94572, 94577, 94578, 94579, 94580, 94581, 94582, 94583, 94585, 94586, 94587, 94588, 94589, 94590, 94591, 94592, 94595, 94596, 94597, 94598, 94601, 94602, 94603, 94605, 94606, 94607, 94608, 94609, 94610, 94611, 94612, 94618, 94619, 94621, 94702, 94703, 94704, 94705, 94706, 94707, 94708, 94709, 94710, 94801, 94803, 94804, 94805, 94806, 94807, 95128, 95620, 95625, 95661, 95687, 95688