Sutter Care at Home
Home health agency in Salinas, California
Quality of care
Patient survey
How patients did
Compared with the average California agency. The dot is this agency; the grey tick is the state average.
Care started on timeBetter than average
97.1%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 95.3% · U.S. average 96.5% · 574 of 591 patients
Patients got better at walkingBetter than average
90.6%Share of patients who could walk or move around more easily by the end of care.
State average 83.4% · U.S. average 88.6% · 395 of 419 patients
Falls with major injury· lower is betterAbout average
0.5%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.6% · U.S. average 0.9% · 3 of 581 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
87.5%likely between 84.2% and 89.8%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
9.1%likely between 6.6% and 12.2%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBelow average
63.6%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 70.4% · U.S. average 64.2% · 222 of 349 patients
Got better at getting in and out of bedBetter than average
92.1%Share of patients who needed less help getting in and out of bed by the end of care.
State average 82.1% · U.S. average 89.7% · 397 of 419 patients
Got better at bathingBetter than average
92.5%Share of patients who needed less help washing themselves by the end of care.
State average 87.0% · U.S. average 90.6% · 399 of 423 patients
Less short of breathBetter than average
96.1%Share of patients who were less short of breath by the end of care.
State average 87.2% · U.S. average 91.3% · 396 of 415 patients
Got better at taking medicinesBetter than average
90.0%Share of patients who could take their medicines correctly on their own by the end of care.
State average 81.0% · U.S. average 88.1% · 402 of 419 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.0%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 0 of 429 patients
Medication problems acted on in timeBelow average
87.1%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 92.4% · U.S. average 94.5% · 515 of 591 patients
Met expected function at dischargeBetter than average
80.2%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 62.0% · U.S. average 71.7% · 340 of 424 patients
Medication list sent to the next providerBetter than average
98.2%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 81.7% · U.S. average 81.2% · 163 of 166 patients
Medication list given to the patientBetter than average
98.3%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 92.7% · U.S. average 92.2% · 417 of 424 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
3.9%likely between 3.0% and 5.2%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
0.96
4% below the national average
What patients said
88% would definitely recommend this agency, from 117 patient surveys.
State average 77% · U.S. average 79% · 29% response rate. Based on 100 to 299 surveys.
- Care was professional
- 5 of 5
- Team communicated well
- 4 of 5
- Discussed medicines, pain and safety
- 5 of 5
- Rated the agency 9 or 10
- 5 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
17.6 of 100
Cohort average 32.2
Payment adjustment
-2.3%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization0.0 pts26.25% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Discharge to community0.0 pts5.83% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in dyspnea4.8 pts5.83% weight
Achievement 4.8 · Improvement 0.0 · the higher one counts
- Improvement in oral medications3.6 pts5.83% weight
Achievement 3.6 · Improvement 2.6 · the higher one counts
- Improvement in mobility4.1 pts8.75% weight
Achievement 4.1 · Improvement 1.1 · the higher one counts
- Improvement in self-care5.0 pts8.75% weight
Achievement 5.0 · Improvement 0.7 · the higher one counts
- ED use0.0 pts8.75% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Care of patients2.2 pts6% weight
Achievement 0.0 · Improvement 2.2 · the higher one counts
- Communication1.3 pts6% weight
Achievement 0.2 · Improvement 1.3 · the higher one counts
- Specific care issues4.5 pts6% weight
Achievement 2.8 · Improvement 4.5 · the higher one counts
- Overall rating0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Willingness to recommend0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- Non-profit
- Certified
- Since 2005
- Address
- 19045 Portola Drive, Suite B, Salinas, CA 93908
- ZIP codes served
- 93901, 93905, 93906, 93907, 93908, 93921, 93922, 93923, 93924, 93925, 93926, 93933
All 22 ZIP codesFewer ZIP codes
93901, 93905, 93906, 93907, 93908, 93921, 93922, 93923, 93924, 93925, 93926, 93933, 93940, 93950, 93953, 93955, 93960, 93962, 95004, 95012, 95039, 95076