Lifelink Health Providers, Inc
Home health agency in Glendora, California
Quality of care
Patient survey
How patients did
Compared with the average California agency. The dot is this agency; the grey tick is the state average.
Care started on timeBetter than average
98.4%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 95.3% · U.S. average 96.5% · 788 of 801 patients
Patients got better at walkingBelow average
78.5%Share of patients who could walk or move around more easily by the end of care.
State average 83.4% · U.S. average 88.6% · 404 of 494 patients
Falls with major injury· lower is betterAbout average
0.5%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.6% · U.S. average 0.9% · 4 of 799 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
80.0%likely between 74.4% and 85.1%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
12.1%likely between 9.3% and 15.0%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBetter than average
75.9%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 70.4% · U.S. average 64.2% · 372 of 490 patients
Got better at getting in and out of bedBelow average
80.3%Share of patients who needed less help getting in and out of bed by the end of care.
State average 82.1% · U.S. average 89.7% · 363 of 492 patients
Got better at bathingBelow average
83.8%Share of patients who needed less help washing themselves by the end of care.
State average 87.0% · U.S. average 90.6% · 426 of 505 patients
Less short of breathBelow average
85.6%Share of patients who were less short of breath by the end of care.
State average 87.2% · U.S. average 91.3% · 385 of 480 patients
Got better at taking medicinesAbout average
81.3%Share of patients who could take their medicines correctly on their own by the end of care.
State average 81.0% · U.S. average 88.1% · 352 of 481 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.0%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 0 of 519 patients
Medication problems acted on in timeBelow average
88.6%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 92.4% · U.S. average 94.5% · 712 of 804 patients
Met expected function at dischargeBelow average
56.9%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 62.0% · U.S. average 71.7% · 289 of 508 patients
Medication list sent to the next providerBetter than average
89.8%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 81.7% · U.S. average 81.2% · 289 of 322 patients
Medication list given to the patientAbout average
92.5%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 92.7% · U.S. average 92.2% · 445 of 481 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
4.7%likely between 3.5% and 6.4%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
1.04
4% above the national average
What patients said
61% would definitely recommend this agency, from 76 patient surveys.
State average 77% · U.S. average 79% · 15% response rate. Based on fewer than 100 surveys, so this rating could move with a few more.
- Care was professional
- 2 of 5
- Team communicated well
- 2 of 5
- Discussed medicines, pain and safety
- 1 of 5
- Rated the agency 9 or 10
- 2 of 5
Medicare payment
Medicare has not scored this agency in the value-based purchasing program for this payment year.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- For-profit
- Certified
- Since 2009
- Address
- 211 W Foothill Blvd, Suite a, Glendora, CA 91741
- ZIP codes served
- 90001, 90002, 90003, 90005, 90007, 90008, 90011, 90012, 90013, 90014, 90015, 90016
All 406 ZIP codesFewer ZIP codes
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