Narvista Home Health, Inc
Home health agency in Glendale, California
Quality of care
Patient survey
How patients did
Compared with the average California agency. The dot is this agency; the grey tick is the state average.
Care started on timeAbout average
95.7%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 95.3% · U.S. average 96.5% · 333 of 348 patients
Patients got better at walkingBetter than average
91.2%Share of patients who could walk or move around more easily by the end of care.
State average 83.4% · U.S. average 88.6% · 277 of 313 patients
Falls with major injury· lower is betterBetter than average
0.3%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.6% · U.S. average 0.9% · 1 of 348 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
92.5%likely between 90.5% and 93.7%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
6.9%likely between 4.3% and 11.1%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBelow average
57.6%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 70.4% · U.S. average 64.2% · 167 of 290 patients
Got better at getting in and out of bedBelow average
72.7%Share of patients who needed less help getting in and out of bed by the end of care.
State average 82.1% · U.S. average 89.7% · 190 of 313 patients
Got better at bathingBelow average
63.1%Share of patients who needed less help washing themselves by the end of care.
State average 87.0% · U.S. average 90.6% · 206 of 313 patients
Less short of breathBelow average
62.9%Share of patients who were less short of breath by the end of care.
State average 87.2% · U.S. average 91.3% · 188 of 308 patients
Got better at taking medicinesBelow average
42.6%Share of patients who could take their medicines correctly on their own by the end of care.
State average 81.0% · U.S. average 88.1% · 112 of 312 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.0%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 0 of 313 patients
Medication problems acted on in timeBetter than average
99.7%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 92.4% · U.S. average 94.5% · 347 of 348 patients
Met expected function at dischargeBelow average
42.0%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 62.0% · U.S. average 71.7% · 131 of 312 patients
Medication list sent to the next providerBelow average
56.8%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 81.7% · U.S. average 81.2% · 21 of 37 patients
Medication list given to the patientBetter than average
99.7%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 92.7% · U.S. average 92.2% · 310 of 311 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
The number of patient episodes for this measure is too small to report.
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
0.83
17% below the national average
What patients said
87% would definitely recommend this agency, from 50 patient surveys.
State average 77% · U.S. average 79% · 15% response rate. Based on fewer than 100 surveys, so this rating could move with a few more.
- Care was professional
- 5 of 5
- Team communicated well
- 5 of 5
- Discussed medicines, pain and safety
- 5 of 5
- Rated the agency 9 or 10
- 5 of 5
Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.
Medicare payment
Cohort
Larger-volume
Total performance score
48.0 of 100
Cohort average 32.2
Payment adjustment
+2.5%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization7.1 pts37.5% weight
Achievement 7.1 · Improvement 0.0 · the higher one counts
- Discharge to community10.0 pts8.33% weight
Achievement 10.0 · Improvement 9.0 · the higher one counts
- Improvement in dyspnea2.4 pts8.33% weight
Achievement 0.0 · Improvement 2.4 · the higher one counts
- Improvement in oral medications0.0 pts8.33% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in mobility0.0 pts12.5% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in self-care0.0 pts12.5% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- ED use8.8 pts12.5% weight
Achievement 8.8 · Improvement 0.0 · the higher one counts
- Care of patients— pts0% weight
Achievement — · Improvement — · the higher one counts
- Communication— pts0% weight
Achievement — · Improvement — · the higher one counts
- Specific care issues— pts0% weight
Achievement — · Improvement — · the higher one counts
- Overall rating— pts0% weight
Achievement — · Improvement — · the higher one counts
- Willingness to recommend— pts0% weight
Achievement — · Improvement — · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- For-profit
- Certified
- Since 2020
- Address
- 421 Arden Ave, Glendale, CA 91203
- ZIP codes served
- 90004, 90020, 90027, 90028, 90029, 90038, 90041, 90045, 90046, 90068, 90503, 90640
All 55 ZIP codesFewer ZIP codes
90004, 90020, 90027, 90028, 90029, 90038, 90041, 90045, 90046, 90068, 90503, 90640, 91020, 91040, 91042, 91046, 91101, 91104, 91201, 91202, 91203, 91204, 91205, 91206, 91207, 91208, 91210, 91214, 91304, 91311, 91316, 91325, 91326, 91331, 91335, 91342, 91344, 91355, 91356, 91367, 91401, 91402, 91403, 91405, 91406, 91501, 91502, 91504, 91505, 91506, 91601, 91605, 91607, 91732, 91755