Hot Line Homecare
Home health agency in Encino, California
Quality of care
Patient survey
How patients did
Compared with the average California agency. The dot is this agency; the grey tick is the state average.
Care started on timeBetter than average
99.5%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 95.3% · U.S. average 96.5% · 191 of 192 patients
Patients got better at walkingBetter than average
95.1%Share of patients who could walk or move around more easily by the end of care.
State average 83.4% · U.S. average 88.6% · 186 of 187 patients
Falls with major injury· lower is betterBetter than average
0.0%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.6% · U.S. average 0.9% · 0 of 192 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
90.1%likely between 86.0% and 92.4%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
7.6%likely between 4.2% and 13.4%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBelow average
18.4%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 70.4% · U.S. average 64.2% · 30 of 163 patients
Got better at getting in and out of bedBelow average
53.2%Share of patients who needed less help getting in and out of bed by the end of care.
State average 82.1% · U.S. average 89.7% · 49 of 187 patients
Got better at bathingBetter than average
95.9%Share of patients who needed less help washing themselves by the end of care.
State average 87.0% · U.S. average 90.6% · 185 of 187 patients
Less short of breathAbout average
87.7%Share of patients who were less short of breath by the end of care.
State average 87.2% · U.S. average 91.3% · 161 of 187 patients
Got better at taking medicinesBelow average
76.1%Share of patients who could take their medicines correctly on their own by the end of care.
State average 81.0% · U.S. average 88.1% · 131 of 187 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.0%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 0 of 187 patients
Medication problems acted on in timeBelow average
37.5%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 92.4% · U.S. average 94.5% · 72 of 192 patients
Met expected function at dischargeBetter than average
76.5%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 62.0% · U.S. average 71.7% · 143 of 187 patients
Medication list sent to the next provider
—Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
The number of patient episodes for this measure is too small to report.
Medication list given to the patientAbout average
92.0%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 92.7% · U.S. average 92.2% · 172 of 187 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
The number of patient episodes for this measure is too small to report.
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
0.95
5% below the national average
What patients said
No survey results are available for this period.
Medicare payment
Medicare has not scored this agency in the value-based purchasing program for this payment year.
About the agency
- Services
- No services listed
- Certified
- Since 2023
- Address
- 16200 Ventura Blvd. Suite 407, Encino, CA 91436
- ZIP codes served
- 90008, 90013, 90015, 90025, 90027, 90028, 90029, 90402, 90403, 90640, 90680, 90807
All 73 ZIP codesFewer ZIP codes
90008, 90013, 90015, 90025, 90027, 90028, 90029, 90402, 90403, 90640, 90680, 90807, 91020, 91040, 91042, 91104, 91201, 91202, 91203, 91204, 91205, 91206, 91214, 91311, 91316, 91335, 91343, 91352, 91356, 91367, 91401, 91402, 91405, 91406, 91411, 91423, 91436, 91501, 91502, 91504, 91605, 91606, 91607, 91754, 91770, 91913, 91942, 91945, 91977, 91978, 92019, 92020, 92021, 92040, 92071, 92108, 92111, 92117, 92590, 92648, 92655, 92683, 92703, 92704, 92708, 92802, 92804, 92806, 92840, 92841, 92843, 92844, 92868