Sutter Coast Home Care
Home health agency in Crescent City, California
Quality of care
Patient survey
How patients did
Compared with the average California agency. The dot is this agency; the grey tick is the state average.
Care started on timeBelow average
78.3%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 95.3% · U.S. average 96.5% · 260 of 332 patients
Patients got better at walkingAbout average
84.8%Share of patients who could walk or move around more easily by the end of care.
State average 83.4% · U.S. average 88.6% · 207 of 240 patients
Falls with major injury· lower is betterBelow average
1.2%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.6% · U.S. average 0.9% · 4 of 332 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
87.4%likely between 82.3% and 92.0%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
11.5%likely between 8.7% and 15.1%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBelow average
56.5%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 70.4% · U.S. average 64.2% · 105 of 186 patients
Got better at getting in and out of bedBetter than average
89.8%Share of patients who needed less help getting in and out of bed by the end of care.
State average 82.1% · U.S. average 89.7% · 217 of 239 patients
Got better at bathingBelow average
85.2%Share of patients who needed less help washing themselves by the end of care.
State average 87.0% · U.S. average 90.6% · 213 of 240 patients
Less short of breathBetter than average
90.0%Share of patients who were less short of breath by the end of care.
State average 87.2% · U.S. average 91.3% · 208 of 229 patients
Got better at taking medicinesBetter than average
83.2%Share of patients who could take their medicines correctly on their own by the end of care.
State average 81.0% · U.S. average 88.1% · 183 of 217 patients
Pressure ulcers that got worse or appeared· lower is betterBelow average
0.4%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 1 of 248 patients
Medication problems acted on in timeAbout average
91.0%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 92.4% · U.S. average 94.5% · 303 of 333 patients
Met expected function at dischargeBetter than average
74.2%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 62.0% · U.S. average 71.7% · 178 of 240 patients
Medication list sent to the next providerBetter than average
85.0%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 81.7% · U.S. average 81.2% · 79 of 93 patients
Medication list given to the patientBetter than average
95.8%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 92.7% · U.S. average 92.2% · 226 of 236 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
3.6%likely between 2.7% and 4.6%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
0.82
18% below the national average
What patients said
87% would definitely recommend this agency, from 80 patient surveys.
State average 77% · U.S. average 79% · 30% response rate. Based on fewer than 100 surveys, so this rating could move with a few more.
- Care was professional
- 5 of 5
- Team communicated well
- 4 of 5
- Discussed medicines, pain and safety
- 5 of 5
- Rated the agency 9 or 10
- 5 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
31.5 of 100
Cohort average 32.2
Payment adjustment
-0.1%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization4.4 pts26.25% weight
Achievement 4.4 · Improvement 0.0 · the higher one counts
- Discharge to community4.6 pts5.83% weight
Achievement 4.6 · Improvement 4.0 · the higher one counts
- Improvement in dyspnea0.0 pts5.83% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in oral medications0.0 pts5.83% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in mobility4.2 pts8.75% weight
Achievement 4.2 · Improvement 2.3 · the higher one counts
- Improvement in self-care2.8 pts8.75% weight
Achievement 2.8 · Improvement 0.0 · the higher one counts
- ED use0.0 pts8.75% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Care of patients0.9 pts6% weight
Achievement 0.9 · Improvement 0.0 · the higher one counts
- Communication3.1 pts6% weight
Achievement 3.1 · Improvement 0.0 · the higher one counts
- Specific care issues9.0 pts6% weight
Achievement 9.0 · Improvement 4.0 · the higher one counts
- Overall rating3.8 pts6% weight
Achievement 3.8 · Improvement 0.0 · the higher one counts
- Willingness to recommend1.8 pts6% weight
Achievement 1.8 · Improvement 0.0 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, social work, home health aide
- Ownership
- Non-profit
- Certified
- Since 2009
- Address
- 785 E Washington Blvd, Suite 14 & 15, Crescent City, CA 95531
- ZIP codes served
- 95531, 95538, 95543, 95548, 95567, 97415