Valley View Healthcare Services LLC
Home health agency in Chico, California
Quality of care
Patient survey
How patients did
Compared with the average California agency. The dot is this agency; the grey tick is the state average.
Care started on timeBelow average
81.7%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 95.3% · U.S. average 96.5% · 1853 of 2268 patients
Patients got better at walkingBelow average
73.2%Share of patients who could walk or move around more easily by the end of care.
State average 83.4% · U.S. average 88.6% · 1059 of 1437 patients
Falls with major injury· lower is betterBelow average
2.1%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.6% · U.S. average 0.9% · 48 of 2235 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
77.2%likely between 74.4% and 79.5%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
11.7%likely between 10.4% and 13.3%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotAbout average
71.0%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 70.4% · U.S. average 64.2% · 977 of 1375 patients
Got better at getting in and out of bedBetter than average
84.8%Share of patients who needed less help getting in and out of bed by the end of care.
State average 82.1% · U.S. average 89.7% · 1182 of 1436 patients
Got better at bathingAbout average
86.3%Share of patients who needed less help washing themselves by the end of care.
State average 87.0% · U.S. average 90.6% · 1259 of 1439 patients
Less short of breathBelow average
81.8%Share of patients who were less short of breath by the end of care.
State average 87.2% · U.S. average 91.3% · 1035 of 1276 patients
Got better at taking medicinesBelow average
78.2%Share of patients who could take their medicines correctly on their own by the end of care.
State average 81.0% · U.S. average 88.1% · 988 of 1362 patients
Pressure ulcers that got worse or appeared· lower is betterBelow average
0.4%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 6 of 1535 patients
Medication problems acted on in timeBetter than average
95.3%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 92.4% · U.S. average 94.5% · 2167 of 2275 patients
Met expected function at dischargeBetter than average
72.5%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 62.0% · U.S. average 71.7% · 1043 of 1439 patients
Medication list sent to the next providerAbout average
80.9%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 81.7% · U.S. average 81.2% · 741 of 916 patients
Medication list given to the patientBelow average
90.1%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 92.7% · U.S. average 92.2% · 1213 of 1346 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
4.6%likely between 3.6% and 5.7%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
1.01
1% above the national average
What patients said
81% would definitely recommend this agency, from 393 patient surveys.
State average 77% · U.S. average 79% · 20% response rate. Based on 300 or more surveys, so this rating is steady.
- Care was professional
- 4 of 5
- Team communicated well
- 3 of 5
- Discussed medicines, pain and safety
- 3 of 5
- Rated the agency 9 or 10
- 3 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
3.7 of 100
Cohort average 32.2
Payment adjustment
-4.4%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization0.9 pts37.5% weight
Achievement 0.0 · Improvement 0.9 · the higher one counts
- Discharge to community0.0 pts8.33% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in dyspnea0.3 pts8.33% weight
Achievement 0.0 · Improvement 0.3 · the higher one counts
- Improvement in oral medications0.0 pts8.33% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in mobility0.0 pts12.5% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in self-care0.0 pts12.5% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- ED use0.0 pts12.5% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Care of patients— pts0% weight
Achievement — · Improvement — · the higher one counts
- Communication— pts0% weight
Achievement — · Improvement — · the higher one counts
- Specific care issues— pts0% weight
Achievement — · Improvement — · the higher one counts
- Overall rating— pts0% weight
Achievement — · Improvement — · the higher one counts
- Willingness to recommend— pts0% weight
Achievement — · Improvement — · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- No services listed
- Certified
- Since 2022
- Address
- 120 Independence Circle Suite G, Chico, CA 95973
- ZIP codes served
- 95220, 95602, 95603, 95605, 95608, 95610, 95614, 95621, 95623, 95624, 95627, 95628
All 132 ZIP codesFewer ZIP codes
95220, 95602, 95603, 95605, 95608, 95610, 95614, 95621, 95623, 95624, 95627, 95628, 95630, 95633, 95650, 95658, 95660, 95661, 95662, 95667, 95670, 95673, 95674, 95678, 95682, 95692, 95693, 95695, 95709, 95713, 95726, 95742, 95746, 95747, 95757, 95758, 95762, 95765, 95776, 95798, 95814, 95815, 95816, 95818, 95819, 95820, 95821, 95822, 95823, 95824, 95825, 95826, 95827, 95828, 95829, 95831, 95833, 95834, 95835, 95838, 95841, 95842, 95843, 95864, 95901, 95914, 95916, 95917, 95919, 95925, 95926, 95928, 95932, 95938, 95941, 95942, 95943, 95946, 95948, 95951, 95953, 95954, 95955, 95961, 95963, 95965, 95966, 95968, 95969, 95970, 95972, 95973, 95978, 95982, 95983, 95987, 95988, 95991, 95993, 96001, 96002, 96003, 96007, 96008, 96013, 96019, 96021, 96022, 96029, 96033, 96035, 96047, 96051, 96055, 96057, 96059, 96065, 96067, 96069, 96073, 96074, 96075, 96078, 96080, 96084, 96087, 96088, 96089, 96090, 96092, 96094, 96096