Baxter Health Home Health
Home health agency in Cotter, Arkansas
Quality of care
Patient survey
How patients did
Compared with the average Arkansas agency. The dot is this agency; the grey tick is the state average.
Care started on timeAbout average
98.0%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 97.4% · U.S. average 96.5% · 1153 of 1177 patients
Patients got better at walkingBelow average
84.3%Share of patients who could walk or move around more easily by the end of care.
State average 90.2% · U.S. average 88.6% · 731 of 824 patients
Falls with major injury· lower is betterAbout average
1.4%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 1.3% · U.S. average 0.9% · 17 of 1172 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
86.9%likely between 83.8% and 88.9%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
9.7%likely between 7.2% and 12.8%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBelow average
47.4%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 55.8% · U.S. average 64.2% · 366 of 773 patients
Got better at getting in and out of bedAbout average
90.0%Share of patients who needed less help getting in and out of bed by the end of care.
State average 91.0% · U.S. average 89.7% · 719 of 825 patients
Got better at bathingBelow average
89.1%Share of patients who needed less help washing themselves by the end of care.
State average 92.0% · U.S. average 90.6% · 747 of 828 patients
Less short of breathBelow average
87.8%Share of patients who were less short of breath by the end of care.
State average 91.8% · U.S. average 91.3% · 767 of 825 patients
Got better at taking medicinesBelow average
77.8%Share of patients who could take their medicines correctly on their own by the end of care.
State average 90.0% · U.S. average 88.1% · 655 of 776 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.3%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 1 of 843 patients
Medication problems acted on in timeBetter than average
98.1%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 93.8% · U.S. average 94.5% · 1155 of 1177 patients
Met expected function at dischargeBetter than average
81.2%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 74.2% · U.S. average 71.7% · 672 of 828 patients
Medication list sent to the next providerAbout average
84.3%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 85.0% · U.S. average 81.2% · 305 of 362 patients
Medication list given to the patientBetter than average
98.9%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 94.7% · U.S. average 92.2% · 797 of 806 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
3.9%likely between 2.9% and 5.2%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
0.97
3% below the national average
What patients said
88% would definitely recommend this agency, from 291 patient surveys.
State average 83% · U.S. average 79% · 31% response rate. Based on 100 to 299 surveys.
- Care was professional
- 5 of 5
- Team communicated well
- 5 of 5
- Discussed medicines, pain and safety
- 4 of 5
- Rated the agency 9 or 10
- 5 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
50.4 of 100
Cohort average 32.2
Payment adjustment
+2.9%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization3.8 pts26.25% weight
Achievement 3.3 · Improvement 3.8 · the higher one counts
- Discharge to community2.8 pts5.83% weight
Achievement 2.8 · Improvement 0.0 · the higher one counts
- Improvement in dyspnea5.5 pts5.83% weight
Achievement 3.5 · Improvement 5.5 · the higher one counts
- Improvement in oral medications1.8 pts5.83% weight
Achievement 0.5 · Improvement 1.8 · the higher one counts
- Improvement in mobility6.5 pts8.75% weight
Achievement 6.5 · Improvement 3.9 · the higher one counts
- Improvement in self-care9.2 pts8.75% weight
Achievement 9.2 · Improvement 7.9 · the higher one counts
- ED use1.9 pts8.75% weight
Achievement 0.6 · Improvement 1.9 · the higher one counts
- Care of patients8.8 pts6% weight
Achievement 8.8 · Improvement 8.2 · the higher one counts
- Communication6.1 pts6% weight
Achievement 6.1 · Improvement 5.7 · the higher one counts
- Specific care issues3.7 pts6% weight
Achievement 1.6 · Improvement 3.7 · the higher one counts
- Overall rating7.2 pts6% weight
Achievement 6.7 · Improvement 7.2 · the higher one counts
- Willingness to recommend5.9 pts6% weight
Achievement 5.9 · Improvement 5.1 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, social work, home health aide
- Ownership
- For-profit
- Certified
- Since 1979
- Address
- 30 Ryan Road, Cotter, AR 72626
- ZIP codes served
- 72519, 72529, 72531, 72537, 72538, 72544, 72576, 72583, 72617, 72623, 72626, 72634
All 19 ZIP codesFewer ZIP codes
72519, 72529, 72531, 72537, 72538, 72544, 72576, 72583, 72617, 72623, 72626, 72634, 72635, 72642, 72651, 72653, 72654, 72658, 72661