Centerwell Home Health
Home health agency in Pell City, Alabama
Quality of care
Patient survey
How patients did
Compared with the average Alabama agency. The dot is this agency; the grey tick is the state average.
Care started on timeAbout average
100.0%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 99.1% · U.S. average 96.5% · 495 of 495 patients
Patients got better at walkingBetter than average
97.0%Share of patients who could walk or move around more easily by the end of care.
State average 94.0% · U.S. average 88.6% · 317 of 324 patients
Falls with major injury· lower is betterBelow average
1.4%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.9% · U.S. average 0.9% · 7 of 494 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
71.3%likely between 64.8% and 76.2%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
10.2%likely between 6.8% and 13.9%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBetter than average
66.7%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 53.9% · U.S. average 64.2% · 218 of 327 patients
Got better at getting in and out of bedBetter than average
96.5%Share of patients who needed less help getting in and out of bed by the end of care.
State average 94.7% · U.S. average 89.7% · 317 of 324 patients
Got better at bathingAbout average
95.4%Share of patients who needed less help washing themselves by the end of care.
State average 95.5% · U.S. average 90.6% · 314 of 324 patients
Less short of breathAbout average
95.3%Share of patients who were less short of breath by the end of care.
State average 95.5% · U.S. average 91.3% · 315 of 321 patients
Got better at taking medicinesAbout average
95.4%Share of patients who could take their medicines correctly on their own by the end of care.
State average 94.2% · U.S. average 88.1% · 313 of 322 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.1%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 1 of 352 patients
Medication problems acted on in timeBetter than average
99.8%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 95.9% · U.S. average 94.5% · 494 of 495 patients
Met expected function at dischargeBetter than average
82.4%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 74.5% · U.S. average 71.7% · 267 of 324 patients
Medication list sent to the next providerBetter than average
99.5%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 89.6% · U.S. average 81.2% · 181 of 182 patients
Medication list given to the patientAbout average
96.4%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 96.0% · U.S. average 92.2% · 298 of 309 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
3.9%likely between 2.8% and 5.8%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
0.98
2% below the national average
What patients said
82% would definitely recommend this agency, from 92 patient surveys.
State average 84% · U.S. average 79% · 21% response rate. Based on fewer than 100 surveys, so this rating could move with a few more.
- Care was professional
- 4 of 5
- Team communicated well
- 5 of 5
- Discussed medicines, pain and safety
- 2 of 5
- Rated the agency 9 or 10
- 3 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
50.8 of 100
Cohort average 32.2
Payment adjustment
+2.9%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization3.8 pts26.25% weight
Achievement 3.8 · Improvement 3.8 · the higher one counts
- Discharge to community0.0 pts5.83% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in dyspnea5.5 pts5.83% weight
Achievement 5.5 · Improvement 0.0 · the higher one counts
- Improvement in oral medications8.1 pts5.83% weight
Achievement 8.1 · Improvement 0.0 · the higher one counts
- Improvement in mobility10.0 pts8.75% weight
Achievement 10.0 · Improvement 9.0 · the higher one counts
- Improvement in self-care10.0 pts8.75% weight
Achievement 10.0 · Improvement 9.0 · the higher one counts
- ED use4.3 pts8.75% weight
Achievement 4.3 · Improvement 0.0 · the higher one counts
- Care of patients4.7 pts6% weight
Achievement 4.7 · Improvement 0.0 · the higher one counts
- Communication7.2 pts6% weight
Achievement 7.2 · Improvement 6.5 · the higher one counts
- Specific care issues0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Overall rating0.8 pts6% weight
Achievement 0.8 · Improvement 0.0 · the higher one counts
- Willingness to recommend6.5 pts6% weight
Achievement 6.5 · Improvement 0.0 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work, home health aide
- Ownership
- For-profit
- Certified
- Since 2009
- Address
- 614 Martin St N, Pell City, AL 35125
- ZIP codes served
- 35004, 35054, 35094, 35096, 35120, 35125, 35128, 35131, 35135, 35146, 35160, 35178
All 17 ZIP codesFewer ZIP codes
35004, 35054, 35094, 35096, 35120, 35125, 35128, 35131, 35135, 35146, 35160, 35178, 35953, 35987, 36203, 36260, 36268