Centerwell Home Health
Home health agency in Mobile, Alabama
Quality of care
Patient survey
How patients did
Compared with the average Alabama agency. The dot is this agency; the grey tick is the state average.
Care started on timeAbout average
100.0%Share of patients whose first visit happened on the date the doctor ordered, or within 2 days of the referral or of coming home from the hospital when no date was ordered.
State average 99.1% · U.S. average 96.5% · 1071 of 1071 patients
Patients got better at walkingBetter than average
96.0%Share of patients who could walk or move around more easily by the end of care.
State average 94.0% · U.S. average 88.6% · 643 of 699 patients
Falls with major injury· lower is betterBetter than average
0.3%Share of patients who had a fall that caused a broken bone, head injury or similar during care. Lower is better.
State average 0.9% · U.S. average 0.9% · 3 of 1056 patients
Patients sent home to the community
Share of patients who went home or to the community after home health and stayed out of a facility, adjusted for how sick patients were.
76.9%likely between 72.4% and 82.7%
National rate 77.7% (dashed line)
Preventable hospital stays during care· lower is better
Share of home health stays with a hospital or observation stay for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
14.3%likely between 10.5% and 20.4%
National rate 10.8% (dashed line)
See all 17 measuresShow fewer
Checked on flu shotBetter than average
66.0%Share of patients who were determined to have received the flu shot for the current flu season, from the agency or elsewhere.
State average 53.9% · U.S. average 64.2% · 426 of 645 patients
Got better at getting in and out of bedBelow average
92.0%Share of patients who needed less help getting in and out of bed by the end of care.
State average 94.7% · U.S. average 89.7% · 655 of 697 patients
Got better at bathingBelow average
93.6%Share of patients who needed less help washing themselves by the end of care.
State average 95.5% · U.S. average 90.6% · 653 of 701 patients
Less short of breathAbout average
95.7%Share of patients who were less short of breath by the end of care.
State average 95.5% · U.S. average 91.3% · 580 of 635 patients
Got better at taking medicinesBelow average
91.3%Share of patients who could take their medicines correctly on their own by the end of care.
State average 94.2% · U.S. average 88.1% · 601 of 671 patients
Pressure ulcers that got worse or appeared· lower is betterAbout average
0.2%Share of patients who developed a new or worsened pressure ulcer during care. Lower is better.
State average 0.2% · U.S. average 0.2% · 1 of 745 patients
Medication problems acted on in timeBetter than average
99.3%Share of patients whose medications were reviewed at the start of care and, each time a medication problem was found, the doctor-recommended action was completed with timely follow-up.
State average 95.9% · U.S. average 94.5% · 1064 of 1071 patients
Met expected function at dischargeBetter than average
78.7%Share of patients whose ability to move and care for themselves at discharge met or beat what was expected for them.
State average 74.5% · U.S. average 71.7% · 555 of 705 patients
Medication list sent to the next providerBetter than average
91.5%Share of patients whose current medication list was sent in a timely way to the next doctor or facility at transfer or discharge.
State average 89.6% · U.S. average 81.2% · 344 of 376 patients
Medication list given to the patientAbout average
97.1%Share of patients given their current medication list in a timely way when discharged to a home or similar setting.
State average 96.0% · U.S. average 92.2% · 675 of 695 patients
Preventable readmission within 30 days· lower is better
Share of patients readmitted to a hospital within 30 days of leaving home health for a problem good care might have prevented, adjusted for how sick patients were. Lower is better.
3.9%likely between 2.9% and 5.4%
National rate 4.1% (dashed line)
Medicare spending per episode
A ratio to the national average (1.00). Lower means less spending.
1.06
6% above the national average
What patients said
74% would definitely recommend this agency, from 189 patient surveys.
State average 84% · U.S. average 79% · 19% response rate. Based on 100 to 299 surveys.
- Care was professional
- 4 of 5
- Team communicated well
- 4 of 5
- Discussed medicines, pain and safety
- 4 of 5
- Rated the agency 9 or 10
- 3 of 5
Medicare payment
Cohort
Larger-volume
Total performance score
9.3 of 100
Cohort average 32.2
Payment adjustment
-3.6%
Payment year 2026
How it's calculatedHide how it's calculated
- Potentially preventable hospitalization0.0 pts26.25% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Discharge to community0.0 pts5.83% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Improvement in dyspnea0.4 pts5.83% weight
Achievement 0.4 · Improvement 0.0 · the higher one counts
- Improvement in oral medications0.5 pts5.83% weight
Achievement 0.5 · Improvement 0.0 · the higher one counts
- Improvement in mobility3.6 pts8.75% weight
Achievement 3.6 · Improvement 1.3 · the higher one counts
- Improvement in self-care1.0 pts8.75% weight
Achievement 1.0 · Improvement 0.0 · the higher one counts
- ED use0.4 pts8.75% weight
Achievement 0.4 · Improvement 0.0 · the higher one counts
- Care of patients0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
- Communication0.3 pts6% weight
Achievement 0.3 · Improvement 0.0 · the higher one counts
- Specific care issues4.7 pts6% weight
Achievement 4.7 · Improvement 0.0 · the higher one counts
- Overall rating2.2 pts6% weight
Achievement 0.6 · Improvement 2.2 · the higher one counts
- Willingness to recommend0.0 pts6% weight
Achievement 0.0 · Improvement 0.0 · the higher one counts
Each measure earns the higher of its achievement or improvement points. Points are weighted and summed into the total performance score.
About the agency
- Services
- Nursing, physical therapy, occupational therapy, speech therapy, social work
- Ownership
- For-profit
- Certified
- Since 2009
- Address
- 2800 Dauphin Street, Suite 102, Mobile, AL 36606
- ZIP codes served
- 36505, 36509, 36521, 36522, 36523, 36525, 36528, 36532, 36541, 36544, 36560, 36568
All 34 ZIP codesFewer ZIP codes
36505, 36509, 36521, 36522, 36523, 36525, 36528, 36532, 36541, 36544, 36560, 36568, 36571, 36572, 36575, 36582, 36587, 36602, 36603, 36604, 36605, 36606, 36607, 36608, 36609, 36610, 36611, 36612, 36613, 36617, 36618, 36619, 36693, 36695